AutoSSL strange message about domain control validation

Hello,

AutoSSL will not secure wildcard domains. Could you verify that no wildcard subdomain is added to this account? Also, please post the output from the following command:

Code:

grep '' /etc/redhat-release /usr/local/cpanel/version /var/cpanel/envtype

Thank you.

 

It seems like leftover configuration data might exist for a previous wildcard entry associated with this domain name, as the AutoSSL feature should not attempt to validate "www.*.domain.de" if it does not exist as a domain name under the account. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

Hello,

To update, internal case CPANEL-6147 is open to address an issue where certain rewrite conditions in .htaccess files prevent Let's Encrypt and Comodo from completing the domain validation process. I'll update this thread with more information on this case as it becomes available.

In the meantime, users are encouraged to post examples of .htaccess rules that block Let's Encrypt or Comodo. This will help our developers better formulate a rule to temporarily exclude these vendors from existing .htaccess rules during the validation process.

Additional information on testing the validation process is available at:

cPanel & WHM’s AutoSSL/SSL ordering process

If you notice a failure message, please post the failure message and your .htaccess rules here in CODE tags (ensuring to exclude identifying domain names or IP addresses).

Thank you.