Hi,
Usually AutoSSL certificates takes 2-5 minutes to issue after account creation but since 2 days it takes between 30 minutes to 90+ minutes and stucks at pending.
Is there a known issue or something I can check ?
Here a sample log:
I can see that times does not match but i thought its about timezone difference.
Regards.
Usually AutoSSL certificates takes 2-5 minutes to issue after account creation but since 2 days it takes between 30 minutes to 90+ minutes and stucks at pending.
Is there a known issue or something I can check ?
Here a sample log:
Code:
4:01:01 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
4:01:02 PM The certificate is not available. (processing)
4:03:02 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:01:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:03:02 PM UTC.
4:05:01 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
4:05:02 PM The certificate is not available. (processing)
4:07:01 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:05:01 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:07:01 PM UTC.
4:09:01 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
4:09:02 PM The certificate is not available. (processing)
4:11:01 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:09:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:11:02 PM UTC.
4:13:01 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
4:13:02 PM The certificate is not available. (processing)
4:15:01 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:13:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:15:02 PM UTC.
4:17:01 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
4:17:02 PM The certificate is not available. (processing)
4:19:01 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:17:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:19:02 PM UTC.
4:21:02 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
The certificate is not available. (processing)
4:23:01 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:21:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:23:02 PM UTC.
4:25:02 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
The certificate is not available. (processing)
4:27:01 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:25:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:27:02 PM UTC.
4:29:02 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
The certificate is not available. (processing)
4:31:01 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:29:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:39:02 PM UTC.
4:33:02 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:29:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:39:02 PM UTC.
4:35:02 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:29:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:39:02 PM UTC.
4:37:02 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:29:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:39:02 PM UTC.
4:39:02 PM The queue contains a request for a certificate for “username”’s website “domain.com” (order item ID “1310217157”). The system last polled for this certificate at Oct 25, 2021, 1:29:02 PM UTC. The next poll will happen no earlier than Oct 25, 2021, 1:39:02 PM UTC.
4:41:02 PM Polling for “username”’s new certificate for “domain.com” (order item ID “1310217157”) …
Regards.