AutoSSL txt validation file not created anymore

codepoet

Member
Jun 28, 2017
16
2
3
Canada
cPanel Access Level
Root Administrator
Hello, I have a domain on my account (primary domain) that everytime I try to run AutoSSL it creates the folder structure .well-known/pki-validation but no files at all inside. Then it tries DCV DNS validation but that wont work because the domain dns is not on the same server. Hence why I want HTTP to work. It works with all my other domains on the server. Can't find no error nowhere.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello @codepoet,

Can you open a support ticket so we can take a closer look at your system to see what's happening? You can post the ticket number here and we'll link this thread to it.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello @codepoet,

It looks like the ticket was closed. Were you able to solve the issue?

Thank you.