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AutoSSL txt validation file not created anymore

Discussion in 'Security' started by codepoet, Feb 18, 2019.

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  1. codepoet

    codepoet Member

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    Hello, I have a domain on my account (primary domain) that everytime I try to run AutoSSL it creates the folder structure .well-known/pki-validation but no files at all inside. Then it tries DCV DNS validation but that wont work because the domain dns is not on the same server. Hence why I want HTTP to work. It works with all my other domains on the server. Can't find no error nowhere.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @codepoet,

    Can you open a support ticket so we can take a closer look at your system to see what's happening? You can post the ticket number here and we'll link this thread to it.

    Thank you.
     
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  3. codepoet

    codepoet Member

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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @codepoet,

    It looks like the ticket was closed. Were you able to solve the issue?

    Thank you.
     
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