AutoSSL txt validation file not created anymore

codepoet

Member
Jun 28, 2017
16
2
3
Canada
cPanel Access Level
Root Administrator
Hello, I have a domain on my account (primary domain) that everytime I try to run AutoSSL it creates the folder structure .well-known/pki-validation but no files at all inside. Then it tries DCV DNS validation but that wont work because the domain dns is not on the same server. Hence why I want HTTP to work. It works with all my other domains on the server. Can't find no error nowhere.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello @codepoet,

Can you open a support ticket so we can take a closer look at your system to see what's happening? You can post the ticket number here and we'll link this thread to it.

Thank you.