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awstats and webalizer stopped on one domain

Discussion in 'General Discussion' started by Zazoos1, Mar 21, 2007.

  1. Zazoos1

    Zazoos1 Well-Known Member

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    Hello,

    My client has reported that neither stats programs have run since March 17th on her domain. I tried the usual commands:

    /scripts/runlogsnow

    /scripts/runweblogs username

    But to no avail. I am wondering what I should try now. I think it odd that it is both programs that have stopped instead of just one.


    If I try

    /scripts/fixwebalizer username

    will that cause her to lose all her stats up to this point? Or do you think it will repair her issue?

    Thanks for any advice. I appreciate your time.
     
  2. fikse

    fikse Well-Known Member

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    how is the load on the server? I've had high traffic sites have stats issues because the load was too high, and the stats would stop running....
     
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