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AWStats error

Discussion in 'General Discussion' started by robcyb, May 25, 2003.

  1. robcyb

    robcyb Active Member

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    I've recently had my drive re-imaged with Cpanel 6.x, and I'm using the Xskin theme installed with AWStats. Upon loading the AWStats page from any clients account, I'm presented with the following error:

    Error: Couldn't open config file "awstats.xrshosting.com.conf" nor "awstats.conf" : No such file or directory

    Setup (Config file, web server or permissions) may be wrong.
    See AWStats documentation in 'docs' directory for informations on how to setup awstats.

    This happens on all accounts, and I can't find the documentation directory for this. I've removed AWStats, and re-installed it using WHM, still no luck.
    I was told to try this:

    root@neo [/scripts]# ./fixawstats
    bash: ./fixawstats: No such file or directory

    However, as you can see it didn't work, then to try this:
    ls -la | grep awstats

    and nothing was returned. Please advise, your help will be most appreciated.

    cPanel.net Support Ticket Number:
     
  2. PeterDB

    PeterDB Registered

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    Did you try waiting 24-48 hours for some stats to actually be logged?

    cPanel.net Support Ticket Number:
     
  3. dufronte

    dufronte Member

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    well.. i have the same problem too..
    the awstats is not enabled before so I enabled it from Tweak Settings..

    but when i tried it in all my client's account..
    this is the problem :

    Couldn't open config file "awstats.cms.whsol.net.conf" nor "awstats.conf"

    Setup (Config file, web server or permissions) may be wrong.
    See AWStats documentation in 'docs' directory for informations on how to setup awstats

    cPanel.net Support Ticket Number:
     
  4. F Brown

    F Brown Active Member

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    Did you "su -"?

    cPanel.net Support Ticket Number:
     
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