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awstats error

Discussion in 'General Discussion' started by ourweb, May 4, 2006.

  1. ourweb

    ourweb Well-Known Member

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    Im getting this and what should I do:


    Error: Couldn't open config file "awstats.jeffriffle.com.conf" nor "awstats.conf" after searching in path ".,/home/jriffle1/tmp/awstats/,/etc/opt/awstats,/etc/awstats,/etc,/usr/local/etc/awstats": No such file or directory

    - Did you use the correct URL ?
    Example: http://localhost/awstats/awstats.pl?config=mysite
    Example: http://127.0.0.1/cgi-bin/awstats.pl?config=mysite
    - Did you create your config file 'awstats.jeffriffle.com.conf' ?
    If not, you can run "./../../tools/awstats_configure.pl" from command line, or create it manually.

    Check config file, permissions and AWStats documentation (in 'docs' directory
     
  2. cafendi

    cafendi Registered

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    i've same problem here because of modify the domain.
    and i'm go to user's tmp/awstats/
    there would be awstats.domain.com.conf.
    and i'm correct it to new domain awstats.newdomain.com.conf.

    issue is fixed in my case..
     
  3. neojones

    neojones Active Member

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    Hi,

    Run the /scripts/runlogsnow script and then the /scripts/runweblogs <username> and see if the error still exists.
     
  4. sneader

    sneader Well-Known Member

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    Worked!

    I see nobody ever thanked you for this information. I had the same problem with a new customer and this worked perfectly. THANK YOU!

    - Scott
     
  5. wptechno

    wptechno Active Member

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    I did these commands and I still get this error. I think it is something deeper on my server. I terminated the account and re-created a brand new one and still can't access any stats, analog or awstats.

    This is the error I got:

    /usr/bin/perl: symbol lookup error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
    /usr/bin/perl: symbol lookup error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
     
  6. Solokron

    Solokron Well-Known Member

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    I have a server that has never had stats working. I have run the above commands as well.

     
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