AWSTATS is not updating....since the start of the month??

linux juggler

Member
Aug 13, 2005
13
0
151
hi,
for some reasons AWSTATS is not updating any sites since the first day of may ..

any one has the same problem ??
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

Please try manually updating the statistics for an account with the following command:

Code:
# /scripts/runweblogs username
Check if there are any specific error messages when using the above command.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
I suggest submitting a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can track the issue.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
To update, this was the result of the following entries being commented out in the /var/cpanel/templates/apache2/vhost.local file:

Code:
#CustomLog [% serverroot %]/domlogs/[% vhost.log_servername %] combined
#CustomLog [% serverroot %]/domlogs/[% vhost.log_servername %]-bytes_log "%{%s}t %I .\n%{%s}t %O ."
The resolution to this issue was to enable these entries, and then rebuild the Apache configuration file:

Code:
# /scripts/rebuildhttpdconf
Thank you.