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AWSTATS is not updating....since the start of the month??

Discussion in 'General Discussion' started by linux juggler, May 5, 2012.

  1. linux juggler

    linux juggler Member

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    hi,
    for some reasons AWSTATS is not updating any sites since the first day of may ..

    any one has the same problem ??
     
    #1 linux juggler, May 5, 2012
    Last edited: May 5, 2012
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Please try manually updating the statistics for an account with the following command:

    Code:
    # /scripts/runweblogs username
    Check if there are any specific error messages when using the above command.

    Thank you.
     
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  3. linux juggler

    linux juggler Member

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    it didnt give any problem but the logs for the bast 4 days didnt show up ..
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I suggest submitting a support ticket so we can take a closer look:

    Submit A Ticket

    You can post the ticket number here so we can track the issue.

    Thank you.
     
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  5. linux juggler

    linux juggler Member

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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, this was the result of the following entries being commented out in the /var/cpanel/templates/apache2/vhost.local file:

    Code:
    #CustomLog [% serverroot %]/domlogs/[% vhost.log_servername %] combined
    #CustomLog [% serverroot %]/domlogs/[% vhost.log_servername %]-bytes_log "%{%s}t %I .\n%{%s}t %O ."
    The resolution to this issue was to enable these entries, and then rebuild the Apache configuration file:

    Code:
    # /scripts/rebuildhttpdconf
    Thank you.
     
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  7. linux juggler

    linux juggler Member

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    i did that ..
    thanks
     
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