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Awstats issue in cPanel/WHM version 11.38.0

Discussion in 'General Discussion' started by Shane_from_UK, May 18, 2013.

  1. Shane_from_UK

    Shane_from_UK Active Member

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    warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-smtp-rate.rrd: This RRD was created on another architecture
    warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-ftp-peak.rrd: This RRD was created on another architecture
    warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-ftp-rate.rrd: This RRD was created on another architecture
    warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-all-peak.rrd: This RRD was created on another architecture
    warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-all-rate.rrd: This RRD was created on another architecture

    I am receiving the above while updating the awstats from the shell, please let me know the permanent solution
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    This error will occur when cpanellogd attempts to process RRD files generated on a server with a different architecture (32-bit vs 64-bit). Is this an account that you have recently restored, or have you only recently enabled statistics processing for this account? The general solution is to move the RRD files for the account out of the way so they can regenerate on the correct architecture.

    Thank you.
     
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