Awstats issue in cPanel/WHM version 11.38.0

Shane_from_UK

Active Member
Sep 14, 2008
35
0
56
warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-smtp-rate.rrd: This RRD was created on another architecture
warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-ftp-peak.rrd: This RRD was created on another architecture
warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-ftp-rate.rrd: This RRD was created on another architecture
warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-all-peak.rrd: This RRD was created on another architecture
warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/XXXXX-all-rate.rrd: This RRD was created on another architecture

I am receiving the above while updating the awstats from the shell, please let me know the permanent solution
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

This error will occur when cpanellogd attempts to process RRD files generated on a server with a different architecture (32-bit vs 64-bit). Is this an account that you have recently restored, or have you only recently enabled statistics processing for this account? The general solution is to move the RRD files for the account out of the way so they can regenerate on the correct architecture.

Thank you.