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Awstats issue

Discussion in 'General Discussion' started by Bashy, Mar 21, 2011.

  1. Bashy

    Bashy Well-Known Member

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    Hi, im having a awstats issue when you go to it in cpanel, i am seeing the error i have attached
    had to take a screen shot due to the error redirecting in the browser to

    SSL received a record with an incorrect Message Authentication Code.

    (Error code: ssl_error_bad_mac_read)

    Please see the error attached, im a little baffled as to why its doing this but im sure someone will know :)
     

    Attached Files:

  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. Bashy

    Bashy Well-Known Member

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    Hi, thanks for the reply, a little baffled though, your link is with regards to exim not starting...???
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I'm sorry, I looked at your attachment and saw perl5/5.6.2/ in the message and assumed you might need to update perl.

    That command I linked you to should help I believe, if thats the issue.
     
  5. Bashy

    Bashy Well-Known Member

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    Hi

    thanks for clarifying, sadly the command made no difference...
     
  6. Bashy

    Bashy Well-Known Member

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    Sorted it, it was the permission of /usr/local/cpanel/3rdparty/bin/awstats.pl It should be set as 755 it was only set as 655

    Note to self, check google 1st...

    Thanks again for your advice though...
     
  7. scottc

    scottc Well-Known Member

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    Thank you for posting this solution! We set up two identical servers on the same hardware with the same cpanel build and one of them had the correct permissions for awstats.pl and one didn't. I don't know what caused that but I'm glad there was an easy fix.
     
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