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AWStats issue

Discussion in 'General Discussion' started by FS_Greg, Jun 27, 2006.

  1. FS_Greg

    FS_Greg Member
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    A customer is having trouble with AWStats and is getting this error:

    "The server is having trouble keeping up with your statistics processing schedule. You should increase the time between statistic generation, or upgrade the server. If you have recently decreased the time between statistic generation, you may wish to wait that amount of time to see if the server will catch up before changing back."

    I tried to run /scripts/runweblogs username, and when I did, I recieved this error:

    Log checker loaded ok..
    tar: This does not look like a tar archive
    tar: Skipping to next header
    tar: Archive contains obsolescent base-64 headers
    tar: Error exit delayed from previous errors
    Unable to chdir: No such file or directory at /usr/local/cpanel/bin/rrdtoolinstall line 17.
    /usr/bin/perl: error while loading shared libraries: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr

    Does anyone know what might be causing this error?
     
  2. tweakservers

    tweakservers Well-Known Member

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  3. FS_Greg

    FS_Greg Member
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    After fixing the List::Util parameter, I am stuck with this output:

    /usr/bin/perl: error while loading shared libraries: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
    /usr/bin/perl: error while loading shared libraries: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr

    Any ideas?
     
  4. FS_Greg

    FS_Greg Member
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    THanks much, I'll give it a shot :)
     
  5. FS_Greg

    FS_Greg Member
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    That took care of the RRD issue, but now I get this error:


    This script requires cPanel 6.4.2 Build 11+
    ==> cPanel Log Daemon version 22.2
    ==> Shared RRDTOOL support enabled
    ==> Ignoring lastrun files and running all stats now
    ==> cpanellogd will exit after stats have run
    (internal warning) Tue Jun 27 09:56:14 2006 [7215] warn: cpanellogd: stats_log is not defined in /var/cpanel/cpanel.config. Setting to default ( /usr/local/cpanel/logs/stats_log ) at /usr/local/cpanel/cpanellogd line 101.
    at /usr/local/cpanel/cpanellogd line 101
    [an error occurred while processing this directive]root@newaspen [/]#


    Could this be a permissions error?
     
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