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awstats not working, repair query?

Discussion in 'General Discussion' started by raysolomon, Mar 31, 2008.

  1. raysolomon

    raysolomon Member

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    cPanel Version: 11.18.3-RELEASE
    cPanel Build: 21703
    Architecture: x86_64
    OS: CentOS 5.0

    I migrated to a new dedicated server and after a while, I noticed awstats is not gathering stats like it is supposed to do.

    Webalizer is working great, but I need to get awstats working again.

    I tried /scripts/runweblogs <username>, but nothing happens to the awstats.
    I also waited two days to see changes, but nothing happened.

    root@server [/]# /scripts/runweblogs username
    Log checker loaded ok..
    ==> cPanel Log Daemon version 22.2
    ==> Shared RRDTOOL support enabled
    ==> Starting cpbandwd (bandwidth monitoring for IMAP/POP)
    cpbandwd is already running.
    Processing username...
    Run Logs domain: domain.com BW Limit: unlimited Domains: []
    Processing exim stats for username.......Done
    WEBLANG english
    Archive Status: 0
    About to fork for username [ALL DOMAINS: ,domain.com]
    Complete
    root@server [/]#


    Should I uninstall and reinstall awstats?
    If so, is there a simplified tutorial on this?
    Am I supposed to download and install from cPanel and use a special install/configure script?
    ??


    Any suggestions?

    Please be specific when commenting.
     
    #1 raysolomon, Mar 31, 2008
    Last edited: Mar 31, 2008
  2. raysolomon

    raysolomon Member

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    cPanel Version: 11.18.3-RELEASE
    cPanel Build: 21703
    Architecture: x86_64
    OS: CentOS 5.0

    I migrated to a new dedicated server and after a while, I noticed awstats is not gathering stats like it is supposed to do.

    Webalizer is working great, but I need to get awstats working again.

    I tried /scripts/runweblogs <username>, but nothing happens to the awstats.
    I also waited two days to see changes, but nothing happened.

    root@server [/]# /scripts/runweblogs username
    Log checker loaded ok..
    ==> cPanel Log Daemon version 22.2
    ==> Shared RRDTOOL support enabled
    ==> Starting cpbandwd (bandwidth monitoring for IMAP/POP)
    cpbandwd is already running.
    Processing username...
    Run Logs domain: domain.com BW Limit: unlimited Domains: []
    Processing exim stats for username.......Done
    WEBLANG english
    Archive Status: 0
    About to fork for username [ALL DOMAINS: ,domain.com]
    Complete
    root@server [/]#


    Should I uninstall and reinstall awstats?
    If so, is there a simplified tutorial on this?
    Am I supposed to download and install from cPanel and use a special install/configure script?
    ??


    Any suggestions?

    Please be specific when commenting.
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    ** Merged Duplicate Threads **
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Have you considered the possibility that maybe so many stats are being generated that AWStats never completes its daily stats run, and must always begin over every time it is triggered?

    I know on most production servers, once stats issue begin arising, the sysadmin will narrow things down to 1 stats program and only run 1 stats program as to cut down on how long it takes to generate stats.

    However, this is just speculation. I recommend having someone look at the server to give you a more definitive response regarding why this is happening: http://tickets.cpanel.net/submit
     
  5. raysolomon

    raysolomon Member

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    Hello,

    Yes, I have thought of using just one stats program, however, analyzing previous logs on the old server indicated little cpu usage for awstats.pl in contrast to other processes. This indicated that processing stats appeared not problematic.

    However, I would still like to know how to fix this issue in case this happens again in the future on a different server.
     
    #5 raysolomon, Apr 1, 2008
    Last edited: Apr 1, 2008
  6. raysolomon

    raysolomon Member

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    I submitted a ticket earlier today to cPanel support.

    They are looking into it.
     
  7. namehog

    namehog Active Member

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    There are no domains which have awstats stats to display.

    Got the same problems with latest WHM and Cpanel 11 running on Centos5 and Apache2.2

    AWSTATS doesn't seen to know about any stats or domains

    The log files are there though /usr/local/apache/domlogs
    :mad:
     
  8. activa

    activa Well-Known Member

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    the same thing ,

    i habe webstats and analog styat not chowing stats . but webalizer chowing the stats .

    any suggestion ?
     
  9. velda

    velda Well-Known Member

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    Did they find a solution for this?
     
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