raysolomon

Active Member
Oct 12, 2006
29
2
153
cPanel Access Level
Root Administrator
cPanel Version: 11.18.3-RELEASE
cPanel Build: 21703
Architecture: x86_64
OS: CentOS 5.0

I migrated to a new dedicated server and after a while, I noticed awstats is not gathering stats like it is supposed to do.

Webalizer is working great, but I need to get awstats working again.

I tried /scripts/runweblogs <username>, but nothing happens to the awstats.
I also waited two days to see changes, but nothing happened.

[email protected] [/]# /scripts/runweblogs username
Log checker loaded ok..
==> cPanel Log Daemon version 22.2
==> Shared RRDTOOL support enabled
==> Starting cpbandwd (bandwidth monitoring for IMAP/POP)
cpbandwd is already running.
Processing username...
Run Logs domain: domain.com BW Limit: unlimited Domains: []
Processing exim stats for username.......Done
WEBLANG english
Archive Status: 0
About to fork for username [ALL DOMAINS: ,domain.com]
Complete
[email protected] [/]#


Should I uninstall and reinstall awstats?
If so, is there a simplified tutorial on this?
Am I supposed to download and install from cPanel and use a special install/configure script?
??


Any suggestions?

Please be specific when commenting.
 
Last edited:

raysolomon

Active Member
Oct 12, 2006
29
2
153
cPanel Access Level
Root Administrator
cPanel Version: 11.18.3-RELEASE
cPanel Build: 21703
Architecture: x86_64
OS: CentOS 5.0

I migrated to a new dedicated server and after a while, I noticed awstats is not gathering stats like it is supposed to do.

Webalizer is working great, but I need to get awstats working again.

I tried /scripts/runweblogs <username>, but nothing happens to the awstats.
I also waited two days to see changes, but nothing happened.

[email protected] [/]# /scripts/runweblogs username
Log checker loaded ok..
==> cPanel Log Daemon version 22.2
==> Shared RRDTOOL support enabled
==> Starting cpbandwd (bandwidth monitoring for IMAP/POP)
cpbandwd is already running.
Processing username...
Run Logs domain: domain.com BW Limit: unlimited Domains: []
Processing exim stats for username.......Done
WEBLANG english
Archive Status: 0
About to fork for username [ALL DOMAINS: ,domain.com]
Complete
[email protected] [/]#


Should I uninstall and reinstall awstats?
If so, is there a simplified tutorial on this?
Am I supposed to download and install from cPanel and use a special install/configure script?
??


Any suggestions?

Please be specific when commenting.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Have you considered the possibility that maybe so many stats are being generated that AWStats never completes its daily stats run, and must always begin over every time it is triggered?

I know on most production servers, once stats issue begin arising, the sysadmin will narrow things down to 1 stats program and only run 1 stats program as to cut down on how long it takes to generate stats.

However, this is just speculation. I recommend having someone look at the server to give you a more definitive response regarding why this is happening: http://tickets.cpanel.net/submit
 

raysolomon

Active Member
Oct 12, 2006
29
2
153
cPanel Access Level
Root Administrator
Hello,

Yes, I have thought of using just one stats program, however, analyzing previous logs on the old server indicated little cpu usage for awstats.pl in contrast to other processes. This indicated that processing stats appeared not problematic.

However, I would still like to know how to fix this issue in case this happens again in the future on a different server.
 
Last edited:

namehog

Active Member
Aug 7, 2003
32
0
156
Northampton UK
There are no domains which have awstats stats to display.

Got the same problems with latest WHM and Cpanel 11 running on Centos5 and Apache2.2

AWSTATS doesn't seen to know about any stats or domains

The log files are there though /usr/local/apache/domlogs
:mad: