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Awstats shows hosts not in raw access logs

Discussion in 'General Discussion' started by galbaras, Jan 31, 2017.

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  1. galbaras

    galbaras Member

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    In the past 3 months, I had a bandwidth usage increase, so I checked the list of hosts in Awstats and it showed the following at the top: broadband.actcorp.in (resolves to 208.91.197.205), sjn.httpint.globe.com.ph and tlc.httpint.globe.com.ph (cannot be resolved!).

    My hosting support and I suspect image hotlinking, so these hosts could appear either in the IP field or the referrer field of the respective access log, but I cannot find them by IP or name.

    How is it possible for Awstats to record many visits from a host and hundreds of megabytes of bandwidth without a match in the access log?

    Also, cPanel documentation claims that the cPanel/WHM bandwidth count is more accurate, and lower, than that reported by "log processing" programs, like Awstats, but I see the opposite, with the bandwidth count at 87GB (HTTP only) and Awstats only showing 82GB.
     
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you verify which specific access log you are checking, and confirm the access logs include data for the time period utilized by Awstats in that bandwidth output?

    Thank you.
     
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  3. galbaras

    galbaras Member

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    I checked the archived log for January, which covers the entire month, so yes, confirmed.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  5. galbaras

    galbaras Member

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    Alas, I'm on a shared server that I do not own. I'll see if my hosting provide will help.
     
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