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Back up to network drive does not work

Discussion in 'Data Protection' started by PCZero, Jul 30, 2016.

  1. PCZero

    PCZero Well-Known Member

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    I have an error that I cannot resolve that deals with a remote back up.

    I have my server set to perform an FTP back up to my system here on site (at my home office). The FTP server that I am using is firezilla. When I set the user in firezilla to us a hard drive in my man computer as the home directory with full rights, the back up goes flawlessly. However I do not want that to be the permanent location of my back ups. I want to use a NAS attached to the network. When I change the users home directory to the mapped network drive, it fails. When I run the validation in WHM this is the error that I get. Note teh 550 error at the nest to the last line.

    Is there a way I can set things up so that the back up will perform correctly to the mapped network drive?
    Code:
    
    
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> Connected, sending welcome message...
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> 220-********************************************
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> 220-***
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> 220-*** Hello Neo, I've Been Waiting For You
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> 220-***
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> 220 ********************************************
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> USER Back Up Users Name
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> 331 Password required for Back Up Users Name
    (000003)7/30/2016 2:10:00 AM - (not logged in) (xxx.xxx.xxx.xxx)> PASS Back Up Users PW
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 230 Logged on
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> TYPE I
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 200 Type set to I
    (000002)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> disconnected.
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> PORT zzz,zzz,zzz,zzz,151,193
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 200 Port command successful
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> FEAT
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 211-Features:
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  MDTM
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  REST STREAM
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  SIZE
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  MLST type*;size*;modify*;
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  MLSD
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  UTF8
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  CLNT
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)>  MFMT
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 211 End
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> HELP ALLO
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 214 Command ALLO is supported by FileZilla Server
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> ALLO 84
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 202 No storage allocation neccessary.
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> STOR /validate.tmp-15823-1469859000.txt
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 150 Opening data channel for file upload to server of "/validate.tmp-15823-1469859000.txt"
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> 550 can't access file.
    (000003)7/30/2016 2:10:00 AM - Back Up Users Name (xxx.xxx.xxx.xxx)> disconnected.
    
     
    #1 PCZero, Jul 30, 2016
    Last edited by a moderator: Aug 1, 2016
  2. PCZero

    PCZero Well-Known Member

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    Of course not 10 minutes after I posted I figured out what the stupid thing is that I am doing. Instead of setting the FTP users home directory to the full network path I was using the mapped network drive on my PC. As soon as I rectified that SNAFU everythign started running 100% correctly.

    Thanks for tolerating my stupidity! Problem solved. :)
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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