Jimbo Hill

Registered
May 7, 2019
1
0
1
usa
cPanel Access Level
Website Owner
Hello,

I like the flexibility of CPanel but the version I am using does not have a backup button or a backup wizard button in File Manager for some reason. I have a website is it possible the hosting service removed the buttons?

Thank you.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello @Jimbo Hill,

The backup features are not available from within cPanel >> File Manager.

Instead, you can find them at cPanel >> Home >> Files >> Backup Wizard.

Let me know if this helps.

Thank you.
 
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Jimbo17##

Member
Jul 28, 2019
10
1
3
Florida
cPanel Access Level
Website Owner
Do I need the hosts permission before entering the cPanel interface?

How do I enter the cPanel interface?
All of my products are located in the shopping cart side of the website.

Thanks Jim
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hi Jim,

That depends. Did you purchase hosting from a web hosting provider? If so, did they provide you with information about how to access cPanel?

Thank you.
 
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