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Backup configuration menu won't open.

Discussion in 'General Discussion' started by bencsikg, Jan 18, 2014.

  1. bencsikg

    bencsikg Registered

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    Hi!


    I am facing with a problem, which affect the backup configuration menu.

    When I click on it, I can see only an error message:

    "[a fatal error or timeout occurred while processing this directive]"

    On double click:

    Code:
    '/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4Nt8l4h.backup_destination' is empty or non-existent at /usr/local/cpanel/perl/YAML/Syck.pm line 124.
    	YAML::Syck::LoadFile('/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4...') called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 378
    	Cpanel::Backup::Transport::_load_transport('/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4...') called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 406
    	Cpanel::Backup::Transport::get_destinations() called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 425
    	Cpanel::Backup::Transport::get_destinations_bool_normalized() called at whostmgr/bin/whostmgr line 6751
    	main::backupconfig() called at whostmgr/bin/whostmgr line 881
    
    What can cause this problem?

    Thanks,
    Gabor
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It looks like an additional backup destination was not properly added. Could you check to see if /var/cpanel/backups/backup01_fxhosting_hu is empty? If so, please move it to another directory or remove it.

    Thank you.
     
  3. bencsikg

    bencsikg Registered

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    Thank you Michael, it works! :)
     
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