Backup configuration menu won't open.

bencsikg

Registered
Jan 18, 2014
2
0
1
cPanel Access Level
Root Administrator
Hi!


I am facing with a problem, which affect the backup configuration menu.

When I click on it, I can see only an error message:

"[a fatal error or timeout occurred while processing this directive]"

On double click:

Code:
'/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4Nt8l4h.backup_destination' is empty or non-existent at /usr/local/cpanel/perl/YAML/Syck.pm line 124.
	YAML::Syck::LoadFile('/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4...') called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 378
	Cpanel::Backup::Transport::_load_transport('/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4...') called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 406
	Cpanel::Backup::Transport::get_destinations() called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 425
	Cpanel::Backup::Transport::get_destinations_bool_normalized() called at whostmgr/bin/whostmgr line 6751
	main::backupconfig() called at whostmgr/bin/whostmgr line 881
What can cause this problem?

Thanks,
Gabor
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

It looks like an additional backup destination was not properly added. Could you check to see if /var/cpanel/backups/backup01_fxhosting_hu is empty? If so, please move it to another directory or remove it.

Thank you.