Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Backup configuration menu won't open.

Discussion in 'General Discussion' started by bencsikg, Jan 18, 2014.

  1. bencsikg

    bencsikg Registered

    Joined:
    Jan 18, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi!


    I am facing with a problem, which affect the backup configuration menu.

    When I click on it, I can see only an error message:

    "[a fatal error or timeout occurred while processing this directive]"

    On double click:

    Code:
    '/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4Nt8l4h.backup_destination' is empty or non-existent at /usr/local/cpanel/perl/YAML/Syck.pm line 124.
    	YAML::Syck::LoadFile('/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4...') called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 378
    	Cpanel::Backup::Transport::_load_transport('/var/cpanel/backups/backup01_fxhosting_hu_UID_8xRolD5b27otybGRh4...') called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 406
    	Cpanel::Backup::Transport::get_destinations() called at /usr/local/cpanel/Cpanel/Backup/Transport.pm line 425
    	Cpanel::Backup::Transport::get_destinations_bool_normalized() called at whostmgr/bin/whostmgr line 6751
    	main::backupconfig() called at whostmgr/bin/whostmgr line 881
    
    What can cause this problem?

    Thanks,
    Gabor
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    It looks like an additional backup destination was not properly added. Could you check to see if /var/cpanel/backups/backup01_fxhosting_hu is empty? If so, please move it to another directory or remove it.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. bencsikg

    bencsikg Registered

    Joined:
    Jan 18, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thank you Michael, it works! :)
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice