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Backup creation problem

Discussion in 'General Discussion' started by JannuBl22t, Oct 26, 2013.

  1. JannuBl22t

    JannuBl22t Member

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    Hey guys, I have a weird funky problem..

    I'm trying to create a backup for one website that's only 1GB big and it just doesn't complete it.
    I was able to backup my smaller websites, but I have that site that's ~1GB and another one is 21 GB.. but cpanel's backup system is unable to create backups of both of those sites.

    Any ideas? I have been used both web and command line backup.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Are you receiving any particular error messages when attempting to package the account through the command line? Are you using the "/scripts/pkgacct" utility?

    Thank you.
     
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