backup failed can't zip file

bugton

Member
Jul 28, 2003
18
0
151
I got this error "Creating Archive ....open3: exec of /usr/bin/gzip -6 failed at /usr/local/cpanel
/Cpanel/IO/Tarball.pm line 85"

How to fix it?

Thank you
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Please check to see if the gzip RPM is installed on your system:

Code:
rpm -qa|grep gzip
If it's not installed, please install it via:

Code:
yum install gzip
If it is already installed, please check it's permissions/ownership:

Code:
stat /usr/bin/gzip
stat /bin/gzip
Thank you.
 

bugton

Member
Jul 28, 2003
18
0
151
this is result
[email protected] [~]# rpm -qa|grep gzip
gzip-1.3.5-13.el5.centos
[email protected] [~]# stat /usr/bin/gzip
File: `/usr/bin/gzip' -> `../../bin/gzip'
Size: 14 Blocks: 0 IO Block: 4096 symbolic link
Device: 803h/2051d Inode: 56626351 Links: 1
Access: (0777/lrwxrwxrwx) Uid: ( 0/ root) Gid: ( 0/ root)
Access: 2014-01-13 03:45:23.000000000 +0700
Modify: 2011-09-15 03:40:41.000000000 +0700
Change: 2011-09-15 03:40:41.000000000 +0700
[email protected] [~]# stat /bin/gzip
File: `/bin/gzip'
Size: 63316 Blocks: 126 IO Block: 4096 regular file
Device: 801h/2049d Inode: 693331 Links: 3
Access: (0755/-rwxr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root)
Access: 2014-01-13 04:02:44.000000000 +0700
Modify: 2011-07-22 15:30:31.000000000 +0700
Change: 2013-12-08 19:11:04.000000000 +0700
[email protected] [~]#
is it correct?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Yes, that looks normal. Feel free to open a support ticket using the link in my signature so we can take a closer look. Ensure you include specific instructions on how we can reproduce the error as opposed to simply pasting the error message. You can paste the ticket number here so we can update this thread with the outcome.

Thank you.
 

bugton

Member
Jul 28, 2003
18
0
151
He was replied the ticket my fault

it's symlinks of /usr/bin

I can fix this problem

Thank you all
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I am happy to see the issue is now resolved. Thank you for updating us with the outcome.