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Backup failed too many levels of symbolic links

Discussion in 'Data Protection' started by webdsn, Jul 19, 2018.

  1. webdsn

    webdsn Active Member

    Mar 4, 2018
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    Today I want to check the backup file
    But I found the date not right
    than I check the backup log
    look like the problem is "Too many levels of symbolic links"
    Can I ask how to fix this problem ?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello @webdsn,

    It looks like you are using a NFS mount to store your backups. Keep in mind that cPanel does not officially support NFS. Here's a link to the NFS entry on the Backup Configuration FAQ document:

    Backup Configuration FAQ - Version 72 Documentation - cPanel Documentation

    As far as a workaround, you could try disabling the use of metadata files for backups by running the following command as "root":

    whmapi1 backup_config_set disable_metadata=yes
    Note when metadata creation is disabled , the following actions occur:
    • WHM disables the File and Directory Restoration interface (Home >> WHM >> Backup >> File and Directory Restoration). The interface will display a warning that indicates the setting that disabled it.
    • cPanel hides the File and Directory Restoration interface (Home >> cPanel >> Files >> File and Directory Restoration) from the cPanel Home interface.
    Thank you.
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