SOLVED Backup Failure Notification - Can't locate object method "failure_is" via package "Can't call method "selectall_arrayref"

[maintest1991]

Hello

I get following error :

[2019-08-08 18:24:20 +0430] info [backup] Setting I/O priority to reduce system load: best-effort: prio 6
Can't locate object method "failure_is" via package "Can't call method "selectall_arrayref" on an undefined value at /usr/local/cpanel/Cpanel/Backup/Metadata.pm line 1508.
" (perhaps you forgot to load "Can't call method "selectall_arrayref" on an undefined value at /usr/local/cpanel/Cpanel/Backup/Metadata.pm line 1508.
"?) at /usr/local/cpanel/Cpanel/Backup/Metadata.pm line 1517.
[2019-08-08 18:24:20 +0430] info [backup] Final state is Backup::Failure (0)
[2019-08-08 18:24:20 +0430] info [backup] Sent Backup::Failure notification.

How can I solve it ?

 

[cPanelMichael]

Hello @maintest1991,

Can you submit a support ticket so we can take a closer look at this? Please post the ticket number here once it's open and I'll link this thread to it.

Thank you.

 

[maintest1991]

Unfortunately the owner of the server does not provide the information of server to us.
Can you suggest any solution for resolving this problem ?

 

[maintest1991]

thank you. the problem is fixed.
The backup storage was Read-only.

 

[cPanelMichael]

thank you. the problem is fixed.
The backup storage was Read-only.

I'm glad to see the issue was fixed. Thanks for sharing the outcome!