mcpacific

Member
May 3, 2015
16
1
53
Los Angeles, CA
cPanel Access Level
Root Administrator
I have a new VPS server running WHM/cPanel. I have setup backup the way I've setup many times over on different servers. However, for some reason backup keeps getting disabled. When log into WHM and go to Backup > Backup Configuration and see it is disabled, I also notice that when I re-enable it, all the original default settings are back (ie. Sunday, Tuesday, Thursday and Saturday checked with 5 days worth of retained daily backups, etc.).

It seems that it keeps getting reverted. What can I do to stop this?
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
97
78
India
cPanel Access Level
Root Administrator
Twitter
Hello,

We are not getting such issue with our any server. Have you checked your cpanel access logs and error logs ?

Also you can setup attributes for the backup configuration through SSH, But first try to find out exact root cause of this issues, check the cpanel access and error logs file on your server.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
Hello,

Do you notice any particular error messages in the backup logs found within the /usr/local/cpanel/logs/cpbackup directory? Do any other administrators have root access to the server?

Thank you.