Backup Mail Exchanger setup

WannabeMKII

Member
Oct 12, 2011
8
0
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Website Owner
Hi all,

Just after a little help with setting up the backup mail exchanger in cPanel.

At the moment, my DNS is hosted away from my cPanel host along with email.

I'd like to be able to use the backup mail exchanger option on cPanel as a backup MX.

I've been trying to get this setup, but without success, so was hoping someone here could assist.

I currently have with my DNS provider (made up entries, but gives the idea);

10 mail.external.com
10 mail2.external.com
20 mail.host.com

Then within cPanel, I've setup email routing for the domain as 'backup mail exchanger', then entered the following as MX records;

10 mail.external.com
10 mail2.external.com

But, this doesn't seem to work, as I've tried removing the prior 10 entries at my DNS provider hoping 20 would pick up, then when 10 come back online, they receive the message.

However, when I bring 10 back online, lucky enough, the sending server has spooled and retried. In a way, this is good, however, I want the mail to be picked up by the backup MX and not rely on spooling and retrying.

I hope that all makes sense, but has anyone any ideas?

Thanks,

Chris