Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED Backup Metadata Corruption Message in 70

Discussion in 'Data Protection' started by ljj3, May 12, 2018.

Tags:
  1. ljj3

    ljj3 Active Member

    Joined:
    Nov 7, 2014
    Messages:
    29
    Likes Received:
    3
    Trophy Points:
    3
    cPanel Access Level:
    Reseller Owner
    Hi....

    Since one of our machines upgraded to 70 last week, backups show this error:

    Each time it complains about one account, different each time.

    Is there an issue here that needs to be addressed?


    /ljj
     
    #1 ljj3, May 12, 2018
  2. Erik Knepfler

    Erik Knepfler Member

    Joined:
    Sep 2, 2014
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Long Beach, California, United States
    cPanel Access Level:
    Root Administrator
    I suddenly started getting this notification every day on my backups too.
    I don't see any problem with the actual backup files though I haven't tested them all individually, but the correct number of them is being generated. But I'd really like to know what this error is and make it go away.
     
    #2 Erik Knepfler, May 13, 2018
  3. adamreece.webbox

    adamreece.webbox Member

    Joined:
    Nov 3, 2016
    Messages:
    15
    Likes Received:
    5
    Trophy Points:
    3
    Location:
    Penarth, United Kingdom
    cPanel Access Level:
    Root Administrator
    I concur, we are getting this on 4 out of our 8 WHM servers so far. Doesn't seem to have any correlation between CentOS 6/7 or Virtuozzo vs KVM based servers.

    Is this rebuild something I can run manually to see if there is a verbose error message? It's obviously not completing successfully or not running at all.
     
    #3 adamreece.webbox, May 14, 2018 at 1:42 AM
  4. ptcommerce

    ptcommerce Registered

    Joined:
    Sep 23, 2006
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    153
    #4 ptcommerce, May 14, 2018 at 6:50 AM
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,145
    Likes Received:
    1,754
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The following case in cPanel & WHM version 70.0.38 should solve the issue reported on this thread:

    Fixed case CPANEL-20316: Don't process backup metadata validation for suspended users.

    It addresses an issue where false-positive partial backup failure notifications (e.g. "Some of the metadata database(s) appear corrupt. Scheduling a rebuild") were sent due to a flaw where suspended users with backups disabled were not excluded from the metadata validation process. Let us know if these notifications persist after the server is updated to version 70.0.38 or newer.

    Thank you.
     
    #5 cPanelMichael, May 14, 2018 at 10:01 AM
    ptcommerce likes this.
  6. ptcommerce

    ptcommerce Registered

    Joined:
    Sep 23, 2006
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    153
    Ok I will give feedback after tonight backup run
    Thanks
     
    #6 ptcommerce, May 14, 2018 at 10:35 AM
  7. ljj3

    ljj3 Active Member

    Joined:
    Nov 7, 2014
    Messages:
    29
    Likes Received:
    3
    Trophy Points:
    3
    cPanel Access Level:
    Reseller Owner
    Thank you for the info!

    /ljj
     
    #7 ljj3, May 14, 2018 at 11:15 AM
    cPanelMichael likes this.
  8. adamreece.webbox

    adamreece.webbox Member

    Joined:
    Nov 3, 2016
    Messages:
    15
    Likes Received:
    5
    Trophy Points:
    3
    Location:
    Penarth, United Kingdom
    cPanel Access Level:
    Root Administrator
    Thanks for updating us on this.

    All of the our servers involved with this issue have self-updated to 70.0.39. I've not seen any of these notices from last night, so this could well be resolved now. Thank you! :)
     
    #8 adamreece.webbox, May 15, 2018 at 1:39 AM
    cPanelMichael likes this.
  9. ptcommerce

    ptcommerce Registered

    Joined:
    Sep 23, 2006
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    153
    Hello

    I confirm, no errors in backup tonight

    Thank you
     
    #9 ptcommerce, May 15, 2018 at 2:22 AM
    cPanelMichael likes this.
(You must log in or sign up to post here.)
Loading...
Similar Threads - Backup Metadata Corruption
  1. Steve Kemp

    backup metadata.sqlite file?

    Steve Kemp, Feb 22, 2018, in forum: Data Protection
    Replies:
    1
    Views:
    232
    Infopro
    Feb 22, 2018
  2. crshep

    cPanel backup metadata file

    crshep, Oct 1, 2017, in forum: Data Protection
    Replies:
    6
    Views:
    587
    Infopro
    Oct 3, 2017
  3. keat63

    backup error since 70.0.34

    keat63, May 15, 2018 at 3:28 AM, in forum: Data Protection
    Replies:
    1
    Views:
    59
    cPanelMichael
    May 15, 2018 at 12:29 PM
  4. swbrains

    v70 Backups vs v68 (CentOS7)

    swbrains, May 14, 2018 at 2:01 PM, in forum: Data Protection
    Replies:
    3
    Views:
    60
    cPanelLauren
    May 15, 2018 at 12:51 PM
  5. mtindor

    SOLVED There is no registered backup in the directory

    mtindor, May 14, 2018 at 10:37 AM, in forum: Data Protection
    Replies:
    6
    Views:
    97
    mtindor
    May 17, 2018 at 10:00 AM

Share This Page