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backup (non-legacy) not doing anything

Discussion in 'General Discussion' started by rmackay, Mar 31, 2014.

  1. rmackay

    rmackay Well-Known Member

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    Backup appears to run and complete but nothing actually gets backed up.

    I tried running it with --force and this is the log:

    Log data:

    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: /var/named/chroot/var/run/dbus/system_bus_socket: socket ignored
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from hard link targets
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    /bin/gtar: Removing leading `/' from member names
    [backup] System backups will not be uploaded to any remote destinations
    [backup] skipping suspended account ***
    Notification => *** via EMAIL [level => 2]

    That's it.

    I've got it configured with validation for S3 backup as well as backup to a local folder. The local backup folder DOES contain system backup info but no accounts.

    Any idea why the accounts are not getting backed up?
     
    #1 rmackay, Mar 31, 2014
  2. es2alna

    es2alna Well-Known Member

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    Did you enable Backups (not Legacy) in this option "Backup User Selection" to all users?
     
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    #2 es2alna, Mar 31, 2014
  3. ozfiddler

    ozfiddler Member

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    I'm having the same problem. I have set up an Amazon S3 account, got the parameters and entered them in WHM. When I click Validate it says that validation was successful.

    But nothing is going through to Amazon. The folder there remains empty. There are backups in the backup folder on the server though. Is there some step I'm missing?
     
    #3 ozfiddler, Apr 1, 2014
  4. es2alna

    es2alna Well-Known Member

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    Post your issue in a separated topic.
     
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    #4 es2alna, Apr 1, 2014
  5. ozfiddler

    ozfiddler Member

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    I do have Backup User Selection set "on" for all users.

    - - - Updated - - -

    OK. I'll start a new topic if you want.
     
    #5 ozfiddler, Apr 1, 2014
  6. rmackay

    rmackay Well-Known Member

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    Ahhh. I see that now. Thanks. Totally missed that.
     
    #6 rmackay, Apr 1, 2014
  7. es2alna

    es2alna Well-Known Member

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    Glad to see that this solved your issue.

    Greetings,
     
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    #7 es2alna, Apr 1, 2014
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    I am happy to see the issue is now resolved after enabling backups for your users. Thank you for updating us with the outcome.
     
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    #8 cPanelMichael, Apr 2, 2014
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