backup (non-legacy) not doing anything

rmackay

Well-Known Member
Nov 26, 2002
75
0
156
Backup appears to run and complete but nothing actually gets backed up.

I tried running it with --force and this is the log:

Log data:

/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: /var/named/chroot/var/run/dbus/system_bus_socket: socket ignored
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from hard link targets
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
[backup] System backups will not be uploaded to any remote destinations
[backup] skipping suspended account ***
Notification => *** via EMAIL [level => 2]

That's it.

I've got it configured with validation for S3 backup as well as backup to a local folder. The local backup folder DOES contain system backup info but no accounts.

Any idea why the accounts are not getting backed up?
 

ozfiddler

Member
Apr 1, 2014
15
1
51
Australia
cPanel Access Level
Root Administrator
I'm having the same problem. I have set up an Amazon S3 account, got the parameters and entered them in WHM. When I click Validate it says that validation was successful.

But nothing is going through to Amazon. The folder there remains empty. There are backups in the backup folder on the server though. Is there some step I'm missing?
 

es2alna

Well-Known Member
Mar 30, 2014
67
0
6
Egypt
cPanel Access Level
Root Administrator
I'm having the same problem. I have set up an Amazon S3 account, got the parameters and entered them in WHM. When I click Validate it says that validation was successful.

But nothing is going through to Amazon. The folder there remains empty. There are backups in the backup folder on the server though. Is there some step I'm missing?
Post your issue in a separated topic.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
I am happy to see the issue is now resolved after enabling backups for your users. Thank you for updating us with the outcome.