lava_za

Registered
Sep 20, 2019
1
0
1
Here
cPanel Access Level
Root Administrator
Greetings,

I log in with the administrator account on WHM and the backup feature is not there.
The person with the root access says that backups are enabled, yet we don't see the backup option - and we cannot restore any websites when something goes wrong.

Can someone point me into a direction to look?
 
Feb 14, 2018
13
4
3
England
cPanel Access Level
Root Administrator
Hi,

Only root has access to the backups. Some web hosts enable other functionality to share access but they are third party plugins which you would have to contact your web host about. The original/vanilla installation of cPanel does not provide non-root WHM users access to backups.
 
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