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Backup not backing up public_html

Discussion in 'General Discussion' started by Chriz1977, Jul 11, 2007.

  1. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    I have backups set for daily. I have just noticed that when i pull the backup files everything is in there except public_html. This is a bit of a problem as thats the most important part of the backup.

    Anyone had this problem before or any ideas if ive done something wrong?

    Cheers

    Chriz
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    To clarify, are other contents of /home present in the backup (such as ~/mail, ~/public_html etc.) and only ~/public_html is missing?
     
  3. Immortal

    Immortal Member

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    Got this happened as well. Only the public_html is NOT backed up.

    Here is the log:


    --------------------------------------------------------
    pkgacct started.
    pkgacct version 6.0 - running with uid 0 using time::hires for speedups Copying Reseller Config...Done Copying Suspension Info (if needed)...Done Copying SSL Certificates, CSRS, and Keys...Done Copying Counter Data....Done Copying Bandwidth Data.......*all domains, all addons*...Done
    Copying Mail files....Done
    Copying frontpage files....Done
    Copying proftpd file....Done
    Copying www logs.............
    .........
    .........
    .........
    .........
    .........
    .........
    .........
    .........
    .........
    .........
    Done
    Grabbing mysql dbs............
    .........
    .........
    .........
    .........
    .........
    .........
    .........
    Done
    Grabbing mysql privs...Done
    Grabbing PostgreSQL databases............
    Done
    Grabbing PostgreSQL privileges...Done
    Copying mailman lists....Done
    Copying mailman archives....Done
    Copying homedir....Done
    Copying cpuser file.......Done
    Copying crontab file.......Done
    Copying quota info.......Done
    Storing Subdomains....
    Done
    Storing Parked Domains....
    Done
    Storing Addon Domains....
    Done
    Storing ssl domain......Done
    Copying password.......Done
    Copying shell.......Done
    pkgacctfile is:*sensitive_data*
    Creating Archive ....Done
    md5sum is: *sensitive_data*
    --------------------------------------------------------


    LE: CPanel 11.11.0-RELEASE 16774 has been used
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I'd recommend submitting a support request about this.
     
  5. mstorman

    mstorman Member

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    If you look at the log, towards the bottom of the screen, you can see

    Copying homedir....Done

    If you open that directory, your public_html folder should be in there.

    Matthew.
     
  6. wahabkhan

    wahabkhan Active Member

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    Ya, i have alot of ideas

    Hey, Fraud, how are you? Did you steal from someone else too ?:rolleyes: It exists in homedir/ . Look more closely
     
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