Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Backup not replacing older backups

Discussion in 'Data Protection' started by Gauravk, Dec 27, 2013.

  1. Gauravk

    Gauravk Well-Known Member

    Joined:
    Jan 23, 2012
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    56
    cPanel Access Level:
    Root Administrator
    Since some time, i think after the new version of backup (not legacy) introduce my backups aren't getting replaced automatically as it used to be before. I have 15 gb external backup space and each day backup size around 2 gb, so after every 6-7 days i need to manually delete the older backup. I have checked the the backup configuration and selected to retain 3 days backup only. I tried changing this to 1 day even and cpanel is still not deleting older backup. I even deleted whole config and started new config of backup but still same. I even switched to legacy backup, but still same.

    Please help sort this problem, thanks in advance.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 Gauravk, Dec 27, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,725
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Could you review the backup logs in /usr/local/cpanel/logs/cpbackup to see if backups are completing successfully? Also, check the same logs to see if you notice any messages about the retention process failing.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Dec 27, 2013
  3. Gauravk

    Gauravk Well-Known Member

    Joined:
    Jan 23, 2012
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    56
    cPanel Access Level:
    Root Administrator
    Thanks Michael,

    Backup is doing absolutely fine and transferring the compressed file to remote server also absolutely fine. Just checked today morning log and all looks good and in end it says this: [backup] pruning backup directory: /backup/2013-12-26

    But i can still see the 26 dec backup retained as well, whereas i unchecked the retention totally in backup config (for testing).
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 Gauravk, Dec 27, 2013
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,725
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Dec 27, 2013
  5. Gauravk

    Gauravk Well-Known Member

    Joined:
    Jan 23, 2012
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    56
    cPanel Access Level:
    Root Administrator
    I have opened the support ticket. Your Request id is: 4431095.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 Gauravk, Dec 28, 2013
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,725
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Dec 30, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - Backup replacing older
  1. greatwitenorth

    New Thread Restoring accounts from backup and database users

    greatwitenorth, Jan 15, 2019 at 10:31 AM, in forum: General Discussion
    Replies:
    1
    Views:
    29
    greatwitenorth
    Jan 15, 2019 at 11:05 AM
  2. Bidi

    New Thread High Load when customers use Backup Wizard

    Bidi, Jan 15, 2019 at 5:31 AM, in forum: Workarounds and Optimization
    Replies:
    0
    Views:
    25
    Bidi
    Jan 15, 2019 at 5:31 AM
  3. Martin Hinrichsen

    Restoring Backups Fails With Not Stored Locally Error

    Martin Hinrichsen, Jan 12, 2019 at 7:25 AM, in forum: Data Protection
    Replies:
    1
    Views:
    84
    cPanelMichael
    Jan 15, 2019 at 10:39 AM
  4. guedzzz

    Where is the database in a full backup?

    guedzzz, Jan 11, 2019 at 2:58 PM, in forum: Data Protection
    Replies:
    4
    Views:
    80
    cPanelMichael
    Jan 14, 2019 at 11:53 AM
  5. Sathyamoorthi

    Backup Personal Account to Google Drive?

    Sathyamoorthi, Jan 11, 2019 at 12:51 AM, in forum: Data Protection
    Replies:
    1
    Views:
    48
    cPanelLauren
    Jan 11, 2019 at 10:10 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice