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Backup restoration causing high load averages?

Discussion in 'Data Protection' started by RicardoFC, Nov 12, 2017.

  1. RicardoFC

    RicardoFC Member

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    Hi,

    My load averages are always something like 3.02 4.23 3.89, however once I restore a site it goes to 30.04 29.93 25.78, as site is large server load average is quite high during a lot of time, is there a way to limit backup restoration to use this much CPU?
     
    #1 RicardoFC, Nov 12, 2017
  2. Suede Y

    Suede Y Registered

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    Hey there Ricardo,

    You may be able to do it using CPU watch through SSH like this:

    /usr/local/cpanel/bin/cpuwatch 4 /scripts/restorepkg username

    This should have the CPU watch keep an eye on the process and pause it when the load goes over 4 and if it hits that load it pauses the process until the load is under that specific number again. For your server you may want to do a higher number but that should be a good way for that.
     
    #2 Suede Y, Nov 12, 2017
  3. RicardoFC

    RicardoFC Member

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    Tried, still using that amount of CPU, if the server starts unzipping files it stops the transference process but it keeps unzipping, once it reaches below 4 it justs says the restoration is done :(
     
    #3 RicardoFC, Nov 12, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look and verify if it's mostly related to your server's hardware, or if there's anything in the restoration process that's leading to the increased load?

    Thank you.
     
    #4 cPanelMichael, Nov 13, 2017
  5. Suede Y

    Suede Y Registered

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    I’m sorry to hear that. I did see that Michael recommended to make a ticket. Can you update the thread when you can to see what happened? I’m pretty curious on the outcome of the ticket.
     
    #5 Suede Y, Nov 22, 2017
  6. yasir-khan

    yasir-khan Registered

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    I have opened five Oracle service requests for multiple symptoms.would hang, the agent would hang, backup jobs would hang,

    Great Thinking your feedback is awesome
     
    #6 yasir-khan, Nov 22, 2017
    Last edited by a moderator: Nov 22, 2017
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Feel free to post the support ticket number here should you decide to open a ticket and we can update this thread with the outcome.

    Thanks!
     
    #7 cPanelMichael, Nov 28, 2017
  8. Bidi

    Bidi Well-Known Member

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    Hello,

    I got the same problem, is there a way to do the limit as default ?
    When i restore account it dose high load, even when i restore it from cpmove file (WHM), even when some customer restore hes website when i was using jetbackup (we uninstaled because the server was getting crazy) high load 30 40 % and usualy the load is 2, 3

    Thank you
     
    #8 Bidi, Apr 13, 2018 at 2:27 AM
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @Bidi,

    I encourage you to open a feature request if you'd like to see an option that allows you to configure a default cpuwatch value when using the Restorepkg script:

    Submit A Feature Request

    Note that generally a backup restoration shouldn't lead to an excessive server load. You may want to look into upgrading your server hardware or checking to ensure there are no hardware issues with your disk.

    Thank you.
     
    #9 cPanelMichael, Apr 13, 2018 at 9:11 AM
  10. rarod

    rarod Member

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    I opened a ticket to JetBackup about this restore issue. They answer:

    So no luck.
     
    #10 rarod, Apr 13, 2018 at 11:47 AM
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