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Backup Restoration Not Completing Properly

Discussion in 'Data Protection' started by jfoc, Mar 27, 2018.

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  1. jfoc

    jfoc Well-Known Member

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    Hi,
    I am trying to backup restoration for one account from whm, and it took forever to complete.
    the backup file is around 170MB, I cannot cancel the restoration process.

    Any idea how to cancel from restoration queue ?

    trying cat /dev/null > /var/cpanel/backups/queue/restore_queue.stor
    then
    /scripts/restartsrv_cpsrvd

    isnt help to clear the task
     
  2. rpvw

    rpvw Well-Known Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you open a support ticket so we can take a closer look if the information referenced in the thread linked in the previous response doesn't help?

    Thank you.
     
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