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Backup restoration not working anymore (no backup dates)

Discussion in 'General Discussion' started by Stefan Devroey, Mar 7, 2019.

  1. Stefan Devroey

    Stefan Devroey Registered

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    Since last week I'm no longer able to do a backup restoration. The last date i can restore is 28 februari. The dates after are greyed out. Strange thing is that backups on the next days have all been succesfull. I just don't see them anymore in the restoration page.

    What has changed on the 28th : I upgraded my cpanel to version 78 and I also did a mysql upgrade from 5.6 to 5.7 (with the included script). Both actions were succesfull.

    Any pointers on how to fix the restore capabilities ?
     
  2. Jim Storey

    Jim Storey Registered

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    +1 for me. In my case WHM was updgraded to v78.0.15

    Recent dates are greyed out for restores.
     
  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello,
    • In both instances are backups actually present on the server for the dates you're attempting to restore?
    • Are there any errors output to the cPanel error log?
    • Are you selecting restore by account or restore by date?

    I'm not seeing this behavior on my server running 78.0.16.
     
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