The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Backup Restoration Not Working In Whm

Discussion in 'Data Protection' started by Alvin Lebon, Jul 30, 2015.

  1. Alvin Lebon

    Alvin Lebon Registered

    Joined:
    Feb 16, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Victoria, Seychelles, Seychell
    cPanel Access Level:
    Reseller Owner
    Hi all,

    I accidentally deleted the following 2 files via ssh for 2 reseller accounts:
    /home/virtfs/vcsadmin/usr/local/cpanel/whostmgr/bin/xml-api
    /home/virtfs/domainregistra/usr/local/cpanel/whostmgr/bin/xml-api

    Everything works so far except for the 'Backup Restoration' in WHM. I get the following error:
    Could not add “bambootr” to the restoration queue (No response from subprocess (whostmgr (xml-api)): The subprocess exited with status 2 (ENOENT).).

    I would really appreciate any help!
     
    #1 Alvin Lebon, Jul 30, 2015
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,399
    Likes Received:
    52
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    You need root access to fix this issues. Your access level is listed as "Reseller Owner", So please contact your hosting provider to check this. They will check this VirtFS file issues and will fix this for you.
     
    #2 24x7server, Jul 30, 2015
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,287
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I'm assuming you were logged in as "root" when this happened. Please note that deleting any file from the /home/virtfs directory is unsupported and will likely cause system issues that may require you to reinstall the OS and cPanel. There's a document on this at:

    cPanel - VirtFS

    Have you tried running the "/scripts/upcp --force" command to see if that addresses the issue?

    Thank you.
     
    #3 cPanelMichael, Jul 31, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Backup Restoration Working
  1. Benjamin D.

    Excluded from backup folder got deleted by the backup restoration?

    Benjamin D., Jun 14, 2017, in forum: Data Protection
    Replies:
    3
    Views:
    121
    Infopro
    Jun 15, 2017
  2. osirion

    MySQL Database Restoration from Full Backup

    osirion, Jun 14, 2017, in forum: Database Discussions
    Replies:
    3
    Views:
    119
    cPanelMichael
    Jun 14, 2017
  3. crshep

    Backup Restoration

    crshep, Jun 7, 2017, in forum: Data Protection
    Replies:
    7
    Views:
    142
    Infopro
    Jun 8, 2017
  4. zambara

    Legacy backup restoration mysql error

    zambara, Apr 30, 2017, in forum: Data Protection
    Replies:
    2
    Views:
    350
    cPanelMichael
    May 2, 2017
  5. Anthony Parsons

    Understanding Backup For Restoration

    Anthony Parsons, Aug 12, 2016, in forum: Data Protection
    Replies:
    2
    Views:
    343
    Anthony Parsons
    Aug 17, 2016

Share This Page