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Backup Restore problem!

Discussion in 'Data Protection' started by janebeaufort, Nov 4, 2013.

  1. janebeaufort

    janebeaufort Registered

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    Hi! I have a friend whose website had files that were accidental deleted. Well, let's just say it was my own clumsiness that got it deleted. Anyway, I was confident that I could easily restore it, but the problem is my friend cannot log in through account on where she bought the hosting because she had a local provider. She could ask the provider, but they are not in good terms with each other. We tried asking their hosting provider for a restore but they just couldn't do it because we don't have the rights. Can anyone help us?
     
  2. cPanelJared

    cPanelJared Technical Analyst

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    You will need to work this out with the hosting provider. No one in this forum is going to have the access required to restore your site.
     
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