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Backup restore skips parked domains

Discussion in 'Data Protection' started by david.crk01, Jul 19, 2014.

  1. david.crk01

    david.crk01 Member

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    Hi all,

    I'm unable to restore an account with more than 2000 parked domains. It restores only "a part".

    Some domains point to different IPS ( not the new servers one ) , as this is used as a dns nameserver only.

    I'm migrating from old server to new one.

    I'm doing it by console or I've tried it also with cpanel web. The "error" shows that:

    Skipped: DOMAINX1.com at Domains:restricted_restore:93
    Skipped: DOMAINX2.com at Domains:restricted_restore:93
    Skipped: DOMAINX3.com at Domains:restricted_restore:93

    etc ( there are hundreds of them ).

    What is this meaning ? I've searched for this restricted_restore hint, but nothing on google!

    Thanks to all
     
  2. dalem

    dalem Well-Known Member PartnerNOC

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    check your
    "Domains" settings in tweak settings and make sure

    that none of these apply if they do enable
     
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  3. david.crk01

    david.crk01 Member

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    Thanks Dalem,

    I've tweaked Domains settings ( on the remote/new server), but same result. All domain's settings were the same before:

    The transfer is complete.
    [28859 ][MASTER ]: Start Session
    [28859 ][MASTER ]: Version: 1.9
    [28859 ][MASTER ]: Queue “TRANSFER” items: 1
    [28859 ][MASTER ]: Queue “RESTORE” items: 1
    [28859 ][MASTER ]: Remote Host: xxxx
    [28862 ][TRANSFER:1 ]: Starting Account: “u300dns1”
    [28862 ][TRANSFER:1 ]: Account “u300dns1”: success
    [28862 ][TRANSFER:1 ]: Progress: 100%
    [28862 ][TRANSFER:1 ]: Child Complete
    [28863 ][RESTORE:1 ]: Starting Account: “u300dns1”
    [28863 ][RESTORE:1 ]: Account “u300dns1”: warning (2.714 skipped items)
    [28863 ][RESTORE:1 ]: Progress: 100%
    [28863 ][RESTORE:1 ]: Child Complete
    [28859 ][MASTER ]: Session Complete

    thanks,
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Internal case number 108317 is open with our development team in order to investigate this issue. There is currently no specific time frame available on when a resolution might become available, as research into the specific cause of this problem is still underway.

    Thank you.
     
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  5. david.crk01

    david.crk01 Member

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    Thanks! We are getting support by your ticketing system

    Regards,
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Could you post the ticket number here?

    Thank you.
     
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