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Backup Status Autodisabled

Discussion in 'Data Protection' started by Alena Thapa, Oct 26, 2016.

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  1. Alena Thapa

    Alena Thapa Registered

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    Hello,

    I have been facing issue with backup. Its been long that backup status gets diabled automatically. I take backup weekly and monthly. But every week, I get following error. I have to manually enable backup status and run backup script manually.

    "The store local backup option is disabled and no active transports exist. Please see "Backup Configuration" in WHM for more information"


    I have disabled Legacy backup, and using Destination type as FTP.
     
  2. Eric

    Eric Administrator
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    Howdy,

    It sounds like your backup destination is unavailable at the time of backup. If you need help please open a support ticket and we will be happy to take a look.

    Thanks!
     
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