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Backup to Google Drive no longer working

Discussion in 'Data Protection' started by bpratt, Feb 10, 2018.

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  1. bpratt

    bpratt Member

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    I did the full setup successfully for backing up to Google Drive, including creating and then validating credentials.

    Backups worked fine for a little while and now they have stopped working.

    When I go back to the backup configuration, I attempted to validate the settings again, only to get this error pop up for me.

    Error: Validation for transport “Google drive” failed: Could not create path directory “/hosting/”: Token refresh failed at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/OAuth/Cmdline.pm line 83

    There is plenty of space on my Google Drive account for backups to take place.

    I then tried to create credentials again, but the error came up that they already exist, so that's okay.
     
    #1 bpratt, Feb 10, 2018
  2. 24x7server

    24x7server Well-Known Member

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    Do you have the path like /hosting configured for temporary backup of the account on your server before it transfers? Check if this path is present?
     
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    #2 24x7server, Feb 11, 2018
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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    #3 cPanelMichael, Feb 14, 2018
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