The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Backup to S3 gives transporter error

Discussion in 'General Discussion' started by ashmetry, Aug 19, 2015.

  1. ashmetry

    ashmetry Registered

    Joined:
    Aug 19, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    My WHM backup to S3 fails with the following error:

    File: /usr/local/cpanel/logs/cpbackup_transporter.log
    Code:
    [2015-08-19 21:47:19 -0700] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2015-08-19/accounts/abcdefg.tar.gz to /2015-08-19/abcdefg.tar.gz for destination:  vps-hgator-s3
    [2015-08-19 21:47:19 -0700] warn [cpbackup_transporter] Upload attempt failed: Failure in initiate_multipart_upload: Amazon::S3: Amazon responded with 307 Temporary Redirect
    at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Amazon/S3/Bucket.pm line 97.
    at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 26
        Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1c5adb8), 'Upload attempt failed: Failure in initiate_multipart_upload: Amazon::S3: Amazon responded with 307 Temporary Redirect\x0A at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Amazon/S3/Bucket.pm line 97.\x0A') called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 379
    
    Any thoughts what's going on?
     
    #1 ashmetry, Aug 19, 2015
    Last edited by a moderator: Aug 20, 2015
  2. cPTerrance

    cPTerrance *nix Technical Analyst II / Migrations Specialist
    Staff Member

    Joined:
    Jul 9, 2015
    Messages:
    72
    Likes Received:
    8
    Trophy Points:
    8
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Did you just create this S3 bucket? What region is your bucket in?
     
  3. ashmetry

    ashmetry Registered

    Joined:
    Aug 19, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    Hi,

    Yes. I had just created S3. I just tried again and that error is not there but now I don't get an error but instead I see this message in the log. I also don't see anything in S3 (no files uploaded).

    FYI. in my account it says S3 is global & not region specific: cl.ly/image/3z0c1j3G2x1o

    Code:
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Initializing log file
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Initializing log file
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started.
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cpbackup_transporter - started
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Initializing log file
    [2015-08-20 05:37:58 -0700] die [cpbackup_transporter] cPanel Backup Transporter Queue Daemon already running, exiting. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31
        eval {...} called at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31
        Cpanel::LoggerAdapter::throw(Cpanel::LoggerAdapter=HASH(0x2702db8), 'cPanel Backup Transporter Queue Daemon already running, exiting.') called at /usr/local/cpanel/Cpanel/Daemonizer.pm line 62
        Cpanel::Daemonizer::start(Cpanel::Daemonizer=HASH(0x3048b68)) called at /usr/local/cpanel/bin/cpbackup_transporter line 113
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Starting a "copy" operation on the "vps-hgator-s3" destination ID "XXXXXXXXX".
    [2015-08-20 05:37:59 -0700] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2015-08-20/accounts/abcdef.tar.gz to /2015-08-20/abcdef.tar.gz for destination:  vps-hgator-s3
    [2015-08-20 05:37:59 -0700] die [cpbackup_transporter] cPanel Backup Transporter Queue Daemon already running, exiting. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31
        eval {...} called at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31
        Cpanel::LoggerAdapter::throw(Cpanel::LoggerAdapter=HASH(0xc33db8), 'cPanel Backup Transporter Queue Daemon already running, exiting.') called at /usr/local/cpanel/Cpanel/Daemonizer.pm line 72
        Cpanel::Daemonizer::start(Cpanel::Daemonizer=HASH(0x1638928)) called at /usr/local/cpanel/bin/cpbackup_transporter line 113
     
    #3 ashmetry, Aug 20, 2015
    Last edited by a moderator: Aug 20, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    651
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    It looks like an existing transfer process to the remote destination was in progress at that time. Could you verify if this issue has occurred since your last update to this thread?

    Thank you.
     
Loading...

Share This Page