Hello, at my VPS i had failed backups at large website (after cpanel' upgrade to 76.xx).
I checked the cpbackup_transporter log file and i see:
At smaller websites i didn't have any problems.
Maximum Destination Backup Timeout is 43200.
The files (tar.gz) stored at local nas. Also check them with winrar test function and i didn't have any errors.
The error i got at my email was:
Unable to send “website.tar.gz” to destination “mylocalnasdisk - FTP”
Any help?
I checked the cpbackup_transporter log file and i see:
Code:
[2018-12-16 02:58:25 +0200] info [cpbackup_transporter] Uploading account backup /backup/weekly/2018-12-16/accounts/website.tar.gz to local_nas/weekly/2018-12-16/accounts/website.tar.gz (from weekly/2018-12-16/accounts/website.tar.gz)
[2018-12-16 02:58:25 +0200] info [cpbackup_transporter] Attempting to upload /backup/weekly/2018-12-16/accounts/website.tar.gz to local_nas/weekly/2018-12-16/accounts/website.tar.gz for destination: mylocalnasdisk - FTP
[2018-12-16 02:58:25 +0200] info [cpbackup_transporter] Upload attempt #1 starting for /backup/weekly/2018-12-16/accounts/website.tar.gz to local_nas/weekly/2018-12-16/accounts/website.tar.gz for destination: mylocalnasdisk - FTP
[2018-12-16 02:58:25 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x2a15460) >>> PASV
[2018-12-16 02:58:25 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x2a15460) <<< 227 Entering Passive Mode (84,254,12,56,216,242)
[2018-12-16 02:58:25 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x2a15460) >>> STOR local_nas/weekly/2018-12-16/accounts/website.tar.gz
[2018-12-16 02:58:25 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x2a15460) <<< 150 Opening BINARY mode data connection for 'local_nas/weekly/2018-12-16/accounts/website.tar.gz'.
[2018-12-16 04:58:15 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x2a15460) <<< 6 Transfer complete.
[2018-12-16 04:58:45 +0200] info [cpbackup_transporter] Net::FTP: Net::Cmd::getline(): timeout at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/5.26.0/Net/FTP/dataconn.pm line 82.
[2018-12-16 04:58:45 +0200] info [cpbackup_transporter] put( /backup/weekly/2018-12-16/accounts/website.tar.gz, local_nas/weekly/2018-12-16/accounts/website.tar.gz ) FAILED
[2018-12-16 04:58:45 +0200] info [cpbackup_transporter] [Net::FTP] Timeout
[2018-12-16 04:58:45 +0200] warn [cpbackup_transporter] Upload attempt failed: [Net::FTP] Timeout at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x14d0d80), "Upload attempt failed: [Net::FTP] Timeout") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 624
Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1329190), Cpanel::Transport::Files::FTP=HASH(0x2b54db0), "/backup/weekly/2018-12-16/accounts/website.tar.gz", "local_nas/weekly/2018-12-16/accounts/website.tar.gz", Cpanel::LoggerAdapter=HASH(0x14d0d80)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 309
Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1329190), cPanel::TaskQueue::Task=HASH(0x2a42ca0), Cpanel::LoggerAdapter=HASH(0x14d0d80)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 624
eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 627
cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 233
eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 233
cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x290f590), CODE(0x2a18520)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 632
cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x2356418)) called at /usr/local/cpanel/bin/cpbackup_transporter line 167
eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 165
Maximum Destination Backup Timeout is 43200.
The files (tar.gz) stored at local nas. Also check them with winrar test function and i didn't have any errors.
The error i got at my email was:
Unable to send “website.tar.gz” to destination “mylocalnasdisk - FTP”
Any help?
Last edited: