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Backup transport errors

Discussion in 'Data Protection' started by kernow, Jan 9, 2017.

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  1. kernow

    kernow Well-Known Member

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    A weekly backup returned errors today which have us confused:
    Notice the date? its last weeks whereas todays backup date is 2017-01-09. Why is it trying to send last weeks weekly backup instead of todays?
     
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    #1 kernow, Jan 9, 2017
    Last edited: Jan 9, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Do you have weekly backups configured to retain multiple copies? What days are weekly backups scheduled to run on this system?

    Thank you.
     
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  3. kernow

    kernow Well-Known Member

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    Nope, weekly backups are configured to only retain one copy. Runs every Monday. This error only started happening last two weeks.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  5. kernow

    kernow Well-Known Member

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    We were able to fix this ourselves by simply disabling the backup and re-enabling with the same configuration.
     
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