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Backup transport errors.

Discussion in 'Data Protection' started by mohammadreza, Jan 7, 2018.

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  1. mohammadreza

    mohammadreza Member

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    Hello
    i have error log from BackUp
    Backup transport errors.
    i have 63 user on server
    25 of 63 users get this error on my email> Backup transport errors.
    Unable to send “/home/Backup/2018-01-07/accounts/sarzam.tar.gz”
    .
    .
    .
    i'm check log error by
    /usr/local/cpanel/logs/cpbackup_transporter.log
    i see this log:
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Base path for destination is /backup
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Performing prune operation, retaining 4 items on: 500GB
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) >>> PORT 144,76,75,239,138,191
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) <<< 200 PORT command successful
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) >>> LIST /backup/weekly
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) <<< 150 Opening BINARY mode data connection for file list
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) <<< 226 Transfer complete
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) >>> PORT 144,76,75,239,183,246
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) <<< 200 PORT command successful
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) >>> LIST /backup/weekly/2018-01-07
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) <<< 150 Opening BINARY mode data connection for file list
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x37e0820) <<< 226 Transfer complete
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] cpbackup_transporter - Exiting - the queue has been emptied; no more work to do
    [2018-01-07 08:04:57 +0330] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon is being stopped.


    could you please help me what's the problem?


    Thank you
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The log output you pasted does not show a specific error message. Can you browse through the recent backup and transport logs and look for specific error messages?

    Thank you.
     
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  3. mohammadreza

    mohammadreza Member

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    Hello
    Thanks for your reply
    could you please give me SSH Command?
    by this command i see Previous logs

    Thank you
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The backup logs are located in the following directory:

    /usr/local/cpanel/logs/cpbackup/

    The transporter log is located at:

    /usr/local/cpanel/logs/cpbackup_transporter.log

    There's no specific command to use, but here's a third-party URL with information about viewing text/log files via the command line:

    https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/4/html/Step_by_Step_Guide/s1-viewingtext-terminal.html

    Or, feel free to open a support ticket using the link in my signature if you'd like us to take a closer look.

    Thank you.
     
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  5. mohammadreza

    mohammadreza Member

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    Hello
    Thanks for your reply

    i see this logs:
    Code:
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  ALLO 5960510816
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  202 No storage allocation necessary
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  STOR /backup/2018-01-11/accounts/offroadi.tar.gz
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  150 Opening BINARY mode data connection for /backup/2018-01-11/accounts/offroadi.tar.gz
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  ▒ABOR
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  426 Transfer aborted. Interrupted system call
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  226 Abort successful
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] put( /home/Backup/2018-01-11/accounts/offroadi.tar.gz, /backup/2018-01-11/accounts/offroadi.tar.gz ) FAILED
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Abort successful
    [2018-01-11 09:19:21 +0330] warn [cpbackup_transporter] Upload attempt failed: Abort successful
     at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
            Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1940a78), "Upload attempt failed: Abort successful\x{a}") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 563
            Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1af9150), Cpanel::Transport::Files::FTP=HASH(0x25301a0), "/home/Backup/2018-01-11/accounts/offroadi.tar.gz", "/backup/2018-01-11/accounts/offroadi.tar.gz", Cpanel::LoggerAdapter=HASH(0x1940a78)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 277
            Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1af9150), cPanel::TaskQueue::Task=HASH(0x1b8a9f8), Cpanel::LoggerAdapter=HASH(0x1940a78)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 629
            eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 632
            cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 237
            eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 237
            cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x243d0a0), CODE(0x243d070)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 637
            cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x243d340)) called at /usr/local/cpanel/bin/cpbackup_transporter line 151
            eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 149
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] warn [cpbackup_transporter] Upload attempt failed: Abort successful
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  220 ProFTPD Server (Hetzner Backup) [::ffff:78.47.193.182]
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  USER
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  331 Password required for
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  PASS ....
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  230 User  logged in
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  TYPE I
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  200 Type set to I
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Upload attempt #2 starting for /home/Backup/2018-01-11/accounts/offroadi.tar.gz to /backup/2018-01-11/accounts/offroadi.tar.gz for destination:  500GB
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  PORT 144,76,75,239,215,125
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  200 PORT command successful
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  FEAT
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  211-Features:
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   AUTH TLS
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   CCC
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   CLNT
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   EPRT
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   EPSV
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   HOST
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   LANG zh-CN.UTF-8;zh-CN;zh-TW.UTF-8;zh-TW;bg-BG.UTF-8;bg-BG;en-US.UTF-8;en-US*;es-ES.UTF-8;es-ES;fr-FR.UTF-8;fr-FR;it-IT.UTF-8;it-IT;ja-JP.UTF-8;ja-JP;ko-KR.UTF-8;ko-KR;ru-RU.UTF-8;ru-RU
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   MDTM
    [root@sv7 ~]# clear
    [root@sv7 ~]# head -100  /usr/local/cpanel/logs/cpbackup_transporter.log
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Initializing log file
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started.
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] cpbackup_transporter - started
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Instantiating Object
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP >>>  Net::FTP(3.08_01)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP >>>    Exporter(5.72)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP >>>    Net::Cmd(3.08_01)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP >>>    IO::Socket::SSL(2.047)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP >>>      IO::Socket::INET6(2.72)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP >>>        IO::Socket(1.38)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP >>>          IO::Handle(1.36)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  220 ProFTPD Server (Hetzner Backup) [::ffff:78.47.193.182]
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  USER
    
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  331 Password required for
    
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  PASS ....
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  230 User  logged in
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  TYPE I
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  200 Type set to I
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Starting a "copy" operation on the "500GB" destination ID "9jctA1uy4TKEMRPLVpgcvyzh".
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Base path for destination is /backup
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Validating destination path /backup/2018-01-11/accounts
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  PORT 144,76,75,239,162,199
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  200 PORT command successful
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  LIST /backup/2018-01-11/accounts
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  150 Opening BINARY mode data connection for file list
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  226 Transfer complete
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Path exists
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Uploading account backup /home/Backup/2018-01-11/accounts/offroadi.tar.gz to /backup/2018-01-11/accounts/offroadi.tar.gz (from 2018-01-11/accounts/offroadi.tar.gz)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Attempting to upload /home/Backup/2018-01-11/accounts/offroadi.tar.gz to /backup/2018-01-11/accounts/offroadi.tar.gz for destination:  500GB
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Upload attempt #1 starting for /home/Backup/2018-01-11/accounts/offroadi.tar.gz to /backup/2018-01-11/accounts/offroadi.tar.gz for destination:  500GB
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  PORT 144,76,75,239,167,91
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  200 PORT command successful
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  FEAT
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  211-Features:
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   AUTH TLS
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   CCC
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   CLNT
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   EPRT
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   EPSV
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   HOST
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   LANG zh-CN.UTF-8;zh-CN;zh-TW.UTF-8;zh-TW;bg-BG.UTF-8;bg-BG;en-US.UTF-8;en-US*;es-ES.UTF-8;es-ES;fr-FR.UTF-8;fr-FR;it-IT.UTF-8;it-IT;ja-JP.UTF-8;ja-JP;ko-KR.UTF-8;ko-KR;ru-RU.UTF-8;ru-RU
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   MDTM
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   MFF modify;UNIX.group;UNIX.mode;
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   MFMT
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.groupname*;UNIX.mode*;UNIX.owner*;UNIX.ownername*;
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   PBSZ
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   PROT
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   REST STREAM
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   SIZE
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   SSCN
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   TVFS
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<   UTF8
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  211 End
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  HELP ALLO
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  214 Syntax: ALLO is not implemented (ignored)
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  ALLO 5960510816
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  202 No storage allocation necessary
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  STOR /backup/2018-01-11/accounts/offroadi.tar.gz
    [2018-01-11 09:18:12 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  150 Opening BINARY mode data connection for /backup/2018-01-11/accounts/offroadi.tar.gz
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) >>>  ▒ABOR
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  426 Transfer aborted. Interrupted system call
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x29c0ce0) <<<  226 Abort successful
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] put( /home/Backup/2018-01-11/accounts/offroadi.tar.gz, /backup/2018-01-11/accounts/offroadi.tar.gz ) FAILED
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Abort successful
    [2018-01-11 09:19:21 +0330] warn [cpbackup_transporter] Upload attempt failed: Abort successful
     at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
            Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1940a78), "Upload attempt failed: Abort successful\x{a}") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 563
            Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1af9150), Cpanel::Transport::Files::FTP=HASH(0x25301a0), "/home/Backup/2018-01-11/accounts/offroadi.tar.gz", "/backup/2018-01-11/accounts/offroadi.tar.gz", Cpanel::LoggerAdapter=HASH(0x1940a78)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 277
            Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1af9150), cPanel::TaskQueue::Task=HASH(0x1b8a9f8), Cpanel::LoggerAdapter=HASH(0x1940a78)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 629
            eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 632
            cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 237
            eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 237
            cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x243d0a0), CODE(0x243d070)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 637
            cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x243d340)) called at /usr/local/cpanel/bin/cpbackup_transporter line 151
            eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 149
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] warn [cpbackup_transporter] Upload attempt failed: Abort successful
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  220 ProFTPD Server (Hetzner Backup) [::ffff:78.47.193.182]
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  USER
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  331 Password required for
    
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  PASS ....
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  230 User  logged in
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  TYPE I
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  200 Type set to I
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Upload attempt #2 starting for /home/Backup/2018-01-11/accounts/offroadi.tar.gz to /backup/2018-01-11/accounts/offroadi.tar.gz for destination:  500GB
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  PORT 144,76,75,239,215,125
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  200 PORT command successful
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) >>>  FEAT
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<  211-Features:
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   AUTH TLS
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   CCC
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   CLNT
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   EPRT
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   EPSV
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   HOST
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   LANG zh-CN.UTF-8;zh-CN;zh-TW.UTF-8;zh-TW;bg-BG.UTF-8;bg-BG;en-US.UTF-8;en-US*;es-ES.UTF-8;es-ES;fr-FR.UTF-8;fr-FR;it-IT.UTF-8;it-IT;ja-JP.UTF-8;ja-JP;ko-KR.UTF-8;ko-KR;ru-RU.UTF-8;ru-RU
    [2018-01-11 09:19:21 +0330] info [cpbackup_transporter] Net::FTP=GLOB(0x2cbf300) <<<   MDTM
    
     
    #5 mohammadreza, Jan 11, 2018
    Last edited by a moderator: Jan 11, 2018
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Can you verify the destination FTP server has enough available space for the upload the backup archive to succeed?

    Thank you.
     
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  7. mohammadreza

    mohammadreza Member

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    Hello
    yes we have 300 GB free on our backup space

    thanks
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
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    Twitter:
    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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