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Backup with errors - roundcube mysqldump failed

Discussion in 'Data Protection' started by Netcrusher, Nov 19, 2018.

  1. Netcrusher

    Netcrusher Active Member

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    My cPanel backups are completing with errors for a few weeks now. I have multiple cPanel servers, this happens only on one of them.

    The failing message is:

    I can find the following error in mysql error log, even though the roundcube database is very small (2MB):

    The roundcube database is fine, I can manually dump it. I even tried deleting it and recreating it, but the error still occurs.

    Please help, because of this I have to manually delete old backups daily!


    Thanks!
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Netcrusher

    Ultimately the solution here would most likely be to convert Roundcube to sqlite - at some point, we will stop supporting the Roundcube with MySQL configuration. I do recall this being an issue in v74 of cPanel and the solution was to run the following:

    Code:
    /scripts/convert_roundcube_mysql2sqlite
    Thanks!
     
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  3. Netcrusher

    Netcrusher Active Member

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    I avoided this solution until now because I didn't know you'll switch to sqlite in the future.

    Thank you for your help!
     
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