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Backups are counted in users web limit?

Discussion in 'Data Protection' started by NovemberRain, Mar 1, 2015.

  1. NovemberRain

    NovemberRain Well-Known Member

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    Hello

    I have selected to retain 4 backups and selected to keep them in local backup folder but I see that those are counted in users webspace limit and lots of my customers have ran out of disk space. I don't want to do this. Is there a way?

    Thank you.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The account backup archives should have root ownership and not count towards the user's disk space quota. Do you see the ownership set to "root" when running "ls -al" on the directory the backup archives are stored in?


    Thank you.
     
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