Backups are counted in users web limit?

NovemberRain

NovemberRain

Well-Known Member
Sep 24, 2003
112
3
168
İstanbul
cPanel Access Level
Root Administrator
Hello

I have selected to retain 4 backups and selected to keep them in local backup folder but I see that those are counted in users webspace limit and lots of my customers have ran out of disk space. I don't want to do this. Is there a way?

Thank you.
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
Hello :)

The account backup archives should have root ownership and not count towards the user's disk space quota. Do you see the ownership set to "root" when running "ls -al" on the directory the backup archives are stored in?


Thank you.
 
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