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BackUps are not showing!!!

Discussion in 'General Discussion' started by absolutenetwork, Apr 25, 2008.

  1. absolutenetwork

    absolutenetwork Active Member

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    I move all my accrounts to a new server, i did indivitual backups for every account and place them into my new HOME/ ...

    I click at RESTORE BACKUPS and NONE of my backed up accouts are there, even if i go to the directory HOME and see all my indivitual backups there.

    Any ideas why my accounts arent show ?


    Thanks for the help. =)

    :D
     
  2. rpmws

    rpmws Well-Known Member

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    go into whm backup config and set to restore only
     
  3. absolutenetwork

    absolutenetwork Active Member

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    i went to Backup Config and set it up to "Restore only" after Save it i got:

    "
    Backup Configuration has been saved

    Backup Configuration Saved!"


    Then i went to RESTORE BACKUPS and im still getting this:

    Please select which type of backup to restore:
    Sorry, there are no backups located at /backup/cpbackup!


    What i did was to move all my backups to /home and then move one of the backups to backup/ just to check if the Restore feature work, but it didnt.

    Accounts are there, i can see all my ".tar.gz" files... but im not getting the option to restore them :(:(

    My backups are named:

    backup-4.24.2008_22-35-24_user123.tar.gz

    Dont know if this might have something to do with the problem

    Ideas? :confused:
     
    #3 absolutenetwork, Apr 26, 2008
    Last edited: Apr 26, 2008
  4. absolutenetwork

    absolutenetwork Active Member

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    I logged in using SSH and used this command at my home/ directory

    restorepkg user123.tar.gz

    and returned:

    searching home....
    found 72 files ...
    No restorable archives found!


    :eek: :eek:
     
  5. absolutenetwork

    absolutenetwork Active Member

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    I just did another backup from another server into my new server usiing the same FTP Passive Transfer and that didnt work out either not using the WHM feature or using the script restorepkg ...

    Any ideas why this might be happening? cuz back ups are there.. but the server is not allowing to restore them. :cool::cool:
     
  6. absolutenetwork

    absolutenetwork Active Member

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    Ok another thing.

    I just did a CPanel Full backup from my Server #1 to my server#2 ( server#3 is the new server, first i was moving accounts from Server#2 to Server#3), ok so I did a test doing the same thing but trying to restore the backup at another server ( Server#2 ).. and

    SAME THING HAPPEN?

    WHM didnt recognize the backup in order to restore it even if the file were ar HOME/

    SSH using the command /scripts/restorepkg account123.tar.gz didnt work either and showed the same error as the other time:

    Searching HOME/
    checked 168 files..
    No restorable archives found!



    Is this a CPANEL bug? :confused::confused:

    cuz backup from Server#2 to Server#3 went wrong

    and backup from Server#1 to Server#2 went wrong too..

    Server #1:
    WHM 11.15.0 cPanel 11.18.3-R21703
    CENTOS Enterprise 5 i686 on standard - WHM X v3.1.0

    Server #2:
    WHM 11.15.0 cPanel 11.18.3-S21703
    FEDORA 5 i686 on virtuozzo - WHM X v3.1.0

    Server #3:
    WHM 11.15.0 cPanel 11.18.3-R21703
    CENTOS Enterprise 5 i686 on standard - WHM X v3.1.0
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Generate a backup from within cPanel, to home directory on same server. (default option) Then move it to public_html if you like and use wget to move it to the second sever and place in /home/ and try restoring that file.

    Might be an issue along the way using FTP, this would get around it.
     
  8. cPanelKenneth

    cPanelKenneth cPanel Development
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    @absolutenetwork: please report here whether Infopro's suggestion works or not.
     
  9. rpmws

    rpmws Well-Known Member

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    i guess he could try command line also
     
  10. cPanelKenneth

    cPanelKenneth cPanel Development
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    Upon re-reading this thread, I noted incorrect usage of /scripts/restorepkg. The proper form is:

    /scripts/restorepkg username

    Thus, to restore the backup in backup-4.24.2008_22-35-24_user123.tar.gz the proper command is this:

    Code:
    /scripts/restorepkg user123
    
     
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