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SOLVED Backups fail to complete

Discussion in 'Data Protection' started by atscotty, Dec 20, 2016.

  1. atscotty

    atscotty Registered

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    dear cpanel help

    i like to know how can i do backup in my cilent cpanel download the backup-namedoamin.tar full back

    at end said failed - network error

    server test on download on database and email working

    not home directory, how can i fix it

    thank

    atscotty
     
  2. cPanelJasonT

    cPanelJasonT Level 2 Technical Analyst
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    Atscotty,
    Thanks for reaching out. A backup archive of a cPanel account can be created and downloaded in cPanel Home > Files > Backup by clicking on the button titled, "Download a full web site backup." There, you can choose to generate a backup or if you already have a backup created it will be listed on this page.

    Documentation for this feature is available here:
    Backup for cPanel - Documentation - cPanel Documentation

    If you are having trouble downloading the archive in full, you may need to reach out to your datacenter or hosting provider to determine why the file cannot be downloaded normally from the server.
     
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