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SOLVED Backups missing mysql files

Discussion in 'Data Protection' started by rinkleton, Oct 3, 2017.

  1. rinkleton

    rinkleton Well-Known Member

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    My backup setting is set to "Per Account and Entire MySQL Directory" and I just extracted a backup. But the only file in /mysql is openfileslimit. WHM 66.0.23. I am using MariaDB, but didn't think that would cause this issue. Any ideas?
     
    #1 rinkleton, Oct 3, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Do you notice any error messages for this account in the most recent backup log within the /usr/local/cpanel/logs/cpbackup/ directory?

    Thank you.
     
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    #2 cPanelMichael, Oct 3, 2017
  3. rinkleton

    rinkleton Well-Known Member

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    Yep:
    [2017-10-03 02:09:25 -0400] The “Mysql” failed with an error: Invalid MySQL version: “” at /usr/local/cpanel/Cpanel/MysqlUtils/Version.pm line 40.

    How to resolve?
     
    #3 rinkleton, Oct 3, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Can you let us know the contents of the /etc/my.cnf file on this system? Also, please post the output from the following commands:

    Code:
    mysql -V
grep mysql-version /var/cpanel/cpanel.config
rpm -qa|grep MySQL
rpm -qa|grep MariaDB
    Thank you.
     
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    #4 cPanelMichael, Oct 4, 2017
  5. rinkleton

    rinkleton Well-Known Member

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    mysql -V
    Code:
    mysql  Ver 15.1 Distrib 10.1.28-MariaDB, for Linux (x86_64) using readline 5.1
    grep mysql-version /var/cpanel/cpanel.config
    Code:
    mysql-version=10.1
    rpm -qa|grep MySQL
    Code:
    alt-python27-MySQL-percona5.6-1.2.5-1.el7.cloudlinux.2.x86_64
alt-python27-MySQL-mysql5.0-1.2.5-1.el7.cloudlinux.2.x86_64
alt-python27-MySQL-mysql5.5-1.2.5-1.el7.cloudlinux.2.x86_64
alt-python27-MySQL-mysql5.1-1.2.5-1.el7.cloudlinux.2.x86_64
compat-MySQL50-shared-5.0.96-4.cp1136.x86_64
alt-python27-MySQL-common-1.2.5-1.el7.cloudlinux.2.x86_64
alt-python27-MySQL-percona5.5-1.2.5-1.el7.cloudlinux.2.x86_64
alt-python27-MySQL-mariadb10-1.2.5-1.el7.cloudlinux.2.x86_64
cpanel-perl-524-MySQL-Diff-0.50-1.cp1162.x86_64
alt-python27-MySQL-mysql5.6-1.2.5-1.el7.cloudlinux.2.x86_64
alt-python27-MySQL-mysql5.7-1.2.5-1.el7.cloudlinux.2.x86_64
compat-MySQL51-shared-5.1.73-1.cp1150.x86_64
alt-python27-MySQL-mariadb101-1.2.5-1.el7.cloudlinux.2.x86_64
alt-python27-MySQL-meta-1-2.el7.x86_64
    rpm -qa|grep MariaDB
    Code:
    MariaDB-server-10.1.28-1.el7.centos.x86_64
MariaDB-client-10.1.28-1.el7.centos.x86_64
MariaDB-shared-10.1.28-1.el7.centos.x86_64
MariaDB-common-10.1.28-1.el7.centos.x86_64
MariaDB-devel-10.1.28-1.el7.centos.x86_64
     

    Attached Files:

    #5 rinkleton, Oct 4, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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    #6 cPanelMichael, Oct 4, 2017
  7. rinkleton

    rinkleton Well-Known Member

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    All set. ID 8924647
     
    #7 rinkleton, Oct 5, 2017
  8. GoZen

    GoZen Member

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    Twitter:
    Having similar issue, waiting to see the outcome of this and act accordingly.
     
    #8 GoZen, Oct 5, 2017
  9. rinkleton

    rinkleton Well-Known Member

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    This issue has been resolve for me. In my case it was a bad directive in the /etc/my.cnf [mysqldump] section.
     
    #9 rinkleton, Oct 6, 2017
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  10. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    I'm happy to see the issue is now solved. Thank you for updating us with the outcome.
     
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    #10 cPanelMichael, Oct 6, 2017
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