dstana

Well-Known Member
Jul 6, 2016
108
19
68
Phoenix, AZ
cPanel Access Level
Root Administrator
I'm having an issue with two of my servers not pruning backups.

One of them won't prune old backups whatsoever. It's set to retain 3 daily, 2 weekly, and 2 monthly. I'm lucky with this one as it has more space and I have to go in and prune them manually every few weeks.

The other server is very tight with disk space. Even a single extra backup is too much. It's set to 2 daily, 1 weekly, and 1 monthly. This server will prune the weekly and monthly backups correctly, but not the daily. It always keeps 3 backups.

All backups on both servers are stored locally, there isn't any remote backup.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,236
463
Hello,

Could you verify which version of cPanel is installed on each system? Also, please post the contents of the /var/cpanel/backups/config file on these systems.

Thank you.
 

dstana

Well-Known Member
Jul 6, 2016
108
19
68
Phoenix, AZ
cPanel Access Level
Root Administrator
Server 1: WHM 64.0 Build 22 [Being updated to build 24 this morning, was blocked because of insufficient disk space.]
BACKUPACCTS: 'yes'
BACKUPBWDATA: 'yes'
BACKUPDAYS: 2,4
BACKUPDIR: /backup
BACKUPENABLE: 'yes'
BACKUPFILES: 'yes'
BACKUPLOGS: 'no'
BACKUPMOUNT: 'no'
BACKUPSUSPENDEDACCTS: 'no'
BACKUPTYPE: compressed
BACKUP_DAILY_ENABLE: 'yes'
BACKUP_DAILY_RETENTION: 2
BACKUP_MONTHLY_DATES: 1
BACKUP_MONTHLY_ENABLE: 'yes'
BACKUP_MONTHLY_RETENTION: 1
BACKUP_WEEKLY_DAY: 6
BACKUP_WEEKLY_ENABLE: 'yes'
BACKUP_WEEKLY_RETENTION: 1
ERRORTHRESHHOLD: 3
GZIPRSYNCOPTS: --rsyncable
KEEPLOCAL: 1
LINKDEST: 0
LOCALZONESONLY: 'no'
MAXIMUM_RESTORE_TIMEOUT: 21600
MAXIMUM_TIMEOUT: 7200
MYSQLBACKUP: accounts
POSTBACKUP: 'no'
PREBACKUP: -1
PSQLBACKUP: 'no'

Server 2: WHM 64.0 Build 24
BACKUPACCTS: 'yes'
BACKUPBWDATA: 'yes'
BACKUPDAYS: 2,4
BACKUPDIR: /home/backup
BACKUPENABLE: 'yes'
BACKUPFILES: 'yes'
BACKUPLOGS: 'no'
BACKUPMOUNT: 'no'
BACKUPSUSPENDEDACCTS: 'no'
BACKUPTYPE: compressed
BACKUP_DAILY_ENABLE: 'yes'
BACKUP_DAILY_RETENTION: 3
BACKUP_MONTHLY_DATES: 1
BACKUP_MONTHLY_ENABLE: 'yes'
BACKUP_MONTHLY_RETENTION: 1
BACKUP_WEEKLY_DAY: 0
BACKUP_WEEKLY_ENABLE: 'yes'
BACKUP_WEEKLY_RETENTION: 2
ERRORTHRESHHOLD: 3
GZIPRSYNCOPTS: --rsyncable
KEEPLOCAL: 1
LINKDEST: 0
LOCALZONESONLY: 'no'
MAXIMUM_RESTORE_TIMEOUT: 21600
MAXIMUM_TIMEOUT: 7200
MYSQLBACKUP: accounts
POSTBACKUP: 'no'
PREBACKUP: -1
PSQLBACKUP: 'no'
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,236
463
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.