Backups not running on WHM 11.38.2 (build 3) but they run when /usr/local/cpanel/bin/backup

rscrobinmx99

Member
Sep 12, 2013
11
0
1
cPanel Access Level
Root Administrator
New backups not running on CENTOS 6.4 x86_64 kvm – server WHM 11.38.2 (build 3)

When executing /usr/local/cpanel/bin/backup backups start normally, they get backed up to FTP, cpbackup-exclude.conf works as it should.

Legacy backups used to work ok, I have disabled all users from Legacy backups and only new backups are enabled.

http://i.imgur.com/h0tFr1B.png

I have ensured that they are listed in crontab -e

Code:
0 1 * * * /usr/local/cpanel/bin/backup
0 1 * * * /usr/local/cpanel/scripts/cpbackup
Any assistance will be appreciated, I will reply back with your suggestions.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,225
463
Hello :)

You mentioned that backups start normally and are stored to a remote FTP server. Could you elaborate on how/when the backup process fails?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,225
463
To clarify, are you experiencing an issue, or is it now resolved?

Thank you.
 

rscrobinmx99

Member
Sep 12, 2013
11
0
1
cPanel Access Level
Root Administrator
Yes there is still an issue, sorry If I was not clear.

Backups work ok when SSH # /usr/local/cpanel/bin/backup but they do not run automatically.

I did see a difference I removed my remote FTP and they seemed to run ok last night, I will report back tomorrow morning.