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Backups switch back to compressed after 11.30 update ? Fill up hard drive.

Discussion in 'General Discussion' started by nyjimbo, Jun 11, 2011.

  1. nyjimbo

    nyjimbo Well-Known Member

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    Yesterday we manually updated our CENTOS 5.2 box from 11.28 to 11.30 (build29) and this morning when backups ran all of the output files were in ".tar.gz" format.

    We had switched to uncompressed months ago so when the backups ran the backup drive filled up and the backups failed. We see both ".tar" and ".tar.gz" backups, the ".tar" from the last backup before 11.30 and now
    ".tar.gz" from backups after 11.30

    The "Compress Account Backups" is still set to disabled so why is it making ".tar.gz" backups now ?.

    Is this a bug or will this happen when cpanel updates to major revisions ?. We cant afford to have backups
    overflow the drive and fail. We did not receive any warning except from the normal disk check saying it was
    at 94%, no warning when it hit 100% of anything after that.
     
    #1 nyjimbo, Jun 11, 2011
    Last edited: Jun 11, 2011
  2. rpereyra

    rpereyra Member

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    I have the same issue with 11.30, the backup was uncompressed and becomes compressed without notice.

    roberto
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    We have a case (50417) about this issue that should have been released into 11.30.0.28 version. What cPanel version are you currently using?

    Basically, the case was about the option for compression being set to now was not being followed in /etc/cpbackup.conf file.

    You can check your cPanel version using the following command:

    Code:
    cat /usr/local/cpanel/version ;echo
     
  4. rpereyra

    rpereyra Member

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    Hi

    I'm using 11.30.0.29

    roberto
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    If this is still happening on your version, since per the build log it should be fixed on that version, please open up a ticket and reference this forum thread and that case number (50417). You can submit a ticket using WHM > Support Center > Contact cPanel or the link in my signature.
     
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