Well-Known Member
Aug 14, 2006
cPanel Access Level
Root Administrator
We're having a problem with Cp backups with one of our servers.

Errors are different all the time in logs.

Timeout at /usr/lib/perl5/5.8.7/Net/FTP.pm line 789

Waiting for load to go down to continue
Waiting for load to go down to continue
Waiting for load to go down to continue
Net::FTP=GLOB(0x99d3148): Timeout at /scripts/cpbackup line 415
Can't call method "login" on an undefined value at /scripts/cpbackup line 417, <PWCACHEENT> line 38.

Waiting for load to go down to continue
Waiting for load to go down to continue
Waiting for load to go down to continue
Net::FTP=GLOB(0x9ae9fec)<<< 220 (vsFTPd 2.0.1)
Net::FTP=GLOB(0x9ae9fec)>>> user wirenine_wirex
Net::FTP=GLOB(0x9ae9fec): Timeout at /scripts/cpbackup line 417
Unable to login to remote FTP server. at /scripts/cpbackup line 417, <PWCACHEENT> line 72.
Anyone know the solution?
Last edited:


Well-Known Member
May 23, 2003
Yah, it means your box load is getting higher (possibly due to gzip of backups). Increase in the WHM -> Tweak Settings the threshold of load suspend and when the CPU load is considered high.


Jul 26, 2003
Another backup issue - Possiblly related

I run daily backups at 4am - every morning I see warnings that httpd failed and cpanel had to do a restart - Restart ususally is ok - But Monday after Christmas it failed and I awoke to some very upset customers as all sites were down. It was fixed by merrely doing a restart via WhM - but the whole issue worries me. Now this am I find SSL was down. I contacted support at the NOC and this was their response to my inquiry -

"I could see from the Apache error logs apache exited because of a Fatal error:
[Tue Dec 26 03:53:37 2006] [alert] Child 3726 returned a Fatal error... \nApache is exiting!
It could have been because of the backup. Apache is working fine now, I've removed the semaphore arrays. The load also is fine."

This morning I did not get an error indicating httpd had to be restarted, but SSL was down. This all seems to be realted to the backups. I'm backing up to a second drive located on the machine.

Let me know if anyone is familiar with this issue or is it related to this thrread.



Jun 24, 2005
Someone mentioned MaxCPUs already ....

Another tip ...

Might want to check the logs in /etc/httpd/domlogs and see if any are unusually large
as those can can slow down your backups quite a bit and should be archived or
purged if they grow too large.


Well-Known Member
Jul 2, 2004
the whole issue worries me
Monitor your server and critical sites using a cheap second server ($29 a month will do it) and setup hobbit ....

Or, if your home PC is on 24/7 - setup OptManager

and setup some alerts to your mobile phone.

Both are free.

Then caused by WHM or not, you will know the status of your servers / sites.