Bad page state in process 'cpsrvd-ssl'

tritonmail

Registered
Feb 17, 2010
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0
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hello

i check my log file
i get this mesage

Code:
Feb 17 12:02:47 host kernel: cpsrvd-ssl[17201]: segfault at 0000000200000002 rip 00002b7e51580efe rsp 00007fff9e0a8fe8 error 4
Feb 17 12:02:47 host kernel: Bad page state in process 'cpsrvd-ssl'
Feb 17 12:02:47 host kernel: page:ffff810001e91948 flags:0x0068080000080014 mapping:0000000000000000 mapcount:0 count:0 (Not tainted)
Feb 17 12:02:47 host kernel: Trying to fix it up, but a reboot is needed
Feb 17 12:02:47 host kernel: Backtrace:
Feb 17 12:02:47 host kernel:
Feb 17 12:02:47 host kernel: Call Trace:
Feb 17 12:02:47 host kernel:  [<ffffffff800c7165>] bad_page+0x69/0x91
Feb 17 12:02:47 host kernel:  [<ffffffff8000b7bc>] free_hot_cold_page+0x81/0x144
Feb 17 12:02:47 host kernel:  [<ffffffff80023530>] __pagevec_free+0x21/0x2e
Feb 17 12:02:47 host kernel:  [<ffffffff8000b177>] release_pages+0x14d/0x15a
Feb 17 12:02:47 host kernel:  [<ffffffff80150d83>] snprintf+0x44/0x4c
Feb 17 12:02:47 host kernel:  [<ffffffff8000e45c>] free_pages_and_swap_cache+0x67/0x7e
Feb 17 12:02:47 host kernel:  [<ffffffff80007cbe>] unmap_vmas+0x5c5/0x904
Feb 17 12:02:47 host kernel:  [<ffffffff8003a00f>] exit_mmap+0x87/0x102
Feb 17 12:02:47 host kernel:  [<ffffffff8003c194>] mmput+0x30/0x84
Feb 17 12:02:47 host kernel:  [<ffffffff8001567b>] do_exit+0x2b1/0x911
Feb 17 12:02:47 host kernel:  [<ffffffff8004935e>] cpuset_exit+0x0/0x88
Feb 17 12:02:47 host kernel:  [<ffffffff8002b05c>] get_signal_to_deliver+0x42c/0x45a
Feb 17 12:02:47 host kernel:  [<ffffffff8005af3b>] do_notify_resume+0x9c/0x7af
Feb 17 12:02:47 host kernel:  [<ffffffff80099373>] specific_send_sig_info+0xa1/0xac
Feb 17 12:02:47 host kernel:  [<ffffffff8009961d>] force_sig_info+0xae/0xb9
Feb 17 12:02:47 host kernel:  [<ffffffff80066ea8>] do_page_fault+0x81e/0x830
Feb 17 12:02:47 host kernel:  [<ffffffff8001ed3b>] free_pgtables+0xae/0xc3
Feb 17 12:02:47 host kernel:  [<ffffffff8005d6dc>] retint_signal+0x3d/0x79
Feb 17 12:02:47 host kernel:
Feb 17 12:41:16 host syslogd 1.4.1: restart.
i have to restart the server to work again ..
Can u tell me the reasone of this issue ?

Cheers
Triton.
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
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hello

i check my log file
i get this mesage

Code:
Feb 17 12:02:47 host kernel: cpsrvd-ssl[17201]: segfault at 0000000200000002 rip 00002b7e51580efe rsp 00007fff9e0a8fe8 error 4
Feb 17 12:02:47 host kernel: Bad page state in process 'cpsrvd-ssl'
Feb 17 12:02:47 host kernel: page:ffff810001e91948 flags:0x0068080000080014 mapping:0000000000000000 mapcount:0 count:0 (Not tainted)
Feb 17 12:02:47 host kernel: Trying to fix it up, but a reboot is needed
Feb 17 12:02:47 host kernel: Backtrace:
Feb 17 12:02:47 host kernel:
Feb 17 12:02:47 host kernel: Call Trace:
Feb 17 12:02:47 host kernel:  [<ffffffff800c7165>] bad_page+0x69/0x91
Feb 17 12:02:47 host kernel:  [<ffffffff8000b7bc>] free_hot_cold_page+0x81/0x144
Feb 17 12:02:47 host kernel:  [<ffffffff80023530>] __pagevec_free+0x21/0x2e
Feb 17 12:02:47 host kernel:  [<ffffffff8000b177>] release_pages+0x14d/0x15a
Feb 17 12:02:47 host kernel:  [<ffffffff80150d83>] snprintf+0x44/0x4c
Feb 17 12:02:47 host kernel:  [<ffffffff8000e45c>] free_pages_and_swap_cache+0x67/0x7e
Feb 17 12:02:47 host kernel:  [<ffffffff80007cbe>] unmap_vmas+0x5c5/0x904
Feb 17 12:02:47 host kernel:  [<ffffffff8003a00f>] exit_mmap+0x87/0x102
Feb 17 12:02:47 host kernel:  [<ffffffff8003c194>] mmput+0x30/0x84
Feb 17 12:02:47 host kernel:  [<ffffffff8001567b>] do_exit+0x2b1/0x911
Feb 17 12:02:47 host kernel:  [<ffffffff8004935e>] cpuset_exit+0x0/0x88
Feb 17 12:02:47 host kernel:  [<ffffffff8002b05c>] get_signal_to_deliver+0x42c/0x45a
Feb 17 12:02:47 host kernel:  [<ffffffff8005af3b>] do_notify_resume+0x9c/0x7af
Feb 17 12:02:47 host kernel:  [<ffffffff80099373>] specific_send_sig_info+0xa1/0xac
Feb 17 12:02:47 host kernel:  [<ffffffff8009961d>] force_sig_info+0xae/0xb9
Feb 17 12:02:47 host kernel:  [<ffffffff80066ea8>] do_page_fault+0x81e/0x830
Feb 17 12:02:47 host kernel:  [<ffffffff8001ed3b>] free_pgtables+0xae/0xc3
Feb 17 12:02:47 host kernel:  [<ffffffff8005d6dc>] retint_signal+0x3d/0x79
Feb 17 12:02:47 host kernel:
Feb 17 12:41:16 host syslogd 1.4.1: restart.
i have to restart the server to work again ..
Can u tell me the reasone of this issue ?

Cheers
Triton.
uname -rmi
2.6.18-164.11.1.el5 x86_64 x86_64

rpm -q centos-release
centos-release-5-4.el5.centos.1
also i have this on 14 / 02 this time was php .
Code:
Feb 14 22:18:27 host kernel: swap_free: Unused swap offset entry 00000400
Feb 14 22:18:27 host kernel: php[13056]: segfault at 000000000000001d rip 00002b1bcf9c332a rsp 00007fff816f5e40 error 4
Feb 14 22:20:50 host kernel: php[13147]: segfault at 000000000000001b rip 0000000000690604 rsp 00007fff657e0fa0 error 4
Feb 14 22:22:55 host kernel: swap_free: Unused swap offset entry 00000400
Feb 14 22:24:02 host kernel: php[13495]: segfault at 0000000000040030 rip 0000000000653c23 rsp 00007fff99659ad0 error 4
Feb 14 22:24:15 host kernel: swap_free: Unused swap offset entry 00000400
Feb 14 22:26:27 host kernel: php[13594]: segfault at 0000000000000018 rip 000000000067dfc7 rsp 00007fffd58eb430 error 4
Feb 14 22:26:27 host kernel: cpanellogd[13596]: segfault at ffff81007bd38008 rip 0000003b21693030 rsp 00007fffeb348cd0 error 5
Feb 14 22:26:27 host kernel: Eeek! page_mapcount(page) went negative! (-1)
Feb 14 22:26:27 host kernel: page->flags = 48080000000094
Feb 14 22:26:27 host kernel: page->count = 1
Feb 14 22:26:27 host kernel: page->mapping = 0000000000000000
Feb 14 23:02:53 host syslogd 1.4.1: restart.
on sreen "<0>Kernel Panic -not syncing: Fatal exception"

same second time .
Reference: www.centos.org - Forums - CentOS 5 - Server Support - Bad page state in process 'cpsrvd-ssl'

Per the information provided from your thread on the CentOS forums, I believe this may stem from a hardware-related issue. I recommend escalating the issue to have the data center or server vendor run a full hardware diagnostic on affected the system, including full tests of the memory (RAM) and hard drives (HDDs). As was suggested in the thread on the CentOS forums, I recommend using memtest86+ from memtest.org as a starting point (for checking RAM/memory) while performing the hardware diagnostic testing.
 
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