The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Bandwidth Exceed Notice

Discussion in 'General Discussion' started by Aerosmith, Feb 26, 2003.

  1. Aerosmith

    Aerosmith Well-Known Member

    Joined:
    Feb 17, 2002
    Messages:
    76
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Earth
    I want to know if thre is a way to set up my cpanel so that I can selectively enable a feature on some of my accounts that I get an email when they have exceeded their monthly bandwidth limit. I could really use this ablility and if you cant do it in the current version of cpanel I would like to see it added to a future release.

    Anyone have feedback or comments on this?

    ^A^
     
  2. jimcarter

    jimcarter Well-Known Member

    Joined:
    Jun 30, 2002
    Messages:
    152
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    UK
    If you change the contact email address in WHM it will send emails to there when an account exceeds their bandwidth quota, and when they get upto 80% of their quota also,
    Thanks
     
  3. Aerosmith

    Aerosmith Well-Known Member

    Joined:
    Feb 17, 2002
    Messages:
    76
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Earth
    That may well work however I am not sure that this is an acceptable alternative. The account holders in most case want the contact email to be theirs. Hopefully the CPanel guys will add this as a feature soon.
     
  4. jmc67

    jmc67 Well-Known Member

    Joined:
    Mar 10, 2002
    Messages:
    105
    Likes Received:
    0
    Trophy Points:
    16
    I tried this by adding the contact email address in cpanel. The warning is sent to the main account email address and not the contact address. Can someone else test this out. It would also be nice if one of the cpanel developers clarify which email this warning is sent to.
     
  5. Aerosmith

    Aerosmith Well-Known Member

    Joined:
    Feb 17, 2002
    Messages:
    76
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Earth
    OF COURSE entering heir email address send mail to them, DUH! Thats why entering MY address is not an aceptable alternative to the issue at hand. That was rather obvious from the discusion so far! :D

    Anyone know of a hack to add this feature?
     
  6. Weiyi

    Weiyi Member

    Joined:
    Feb 23, 2003
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Does this applies to account disk quota as well??
     
  7. jmc67

    jmc67 Well-Known Member

    Joined:
    Mar 10, 2002
    Messages:
    105
    Likes Received:
    0
    Trophy Points:
    16
    Duh... admins get the emails regardless. Users also get the email at their main email account and not the one on the contact list. Duh :cool:
     
  8. Doctor

    Doctor Well-Known Member

    Joined:
    Apr 26, 2003
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    16



    Yes, I have the same problem too. I get all the bandwidth exceeding notice despite my clients have their email addresses set to the CPanel's Contact E-mail. I believe this is a bug because it is supposed to send the notices to both admin and clients.

    The funny thing is that I got so sick of the notices that I turned of the feature in the Tweak Settings BUT STILL I keep getting the notices.

    Nick, should I wait for Santa to help me on this? Prompt advice appreciated - anyone?

    cPanel.net Support Ticket Number:
     
  9. sfield

    sfield Active Member

    Joined:
    Sep 8, 2003
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    Any update on this? I changed the contact email in cpanel but the bandwidth limits emails are still going to admin@domain.com and not the new address. Is there a contact email file on the server which can be edited manually,?

    cPanel.net Support Ticket Number:
     
  10. NNNils

    NNNils Well-Known Member

    Joined:
    Sep 17, 2002
    Messages:
    580
    Likes Received:
    0
    Trophy Points:
    16
    I would like to have this issue solved too.
     
  11. NNNils

    NNNils Well-Known Member

    Joined:
    Sep 17, 2002
    Messages:
    580
    Likes Received:
    0
    Trophy Points:
    16
    BUMP

    cPanel.net Support Ticket Number:
     
  12. AlaskanWolf

    AlaskanWolf Well-Known Member

    Joined:
    Aug 11, 2001
    Messages:
    537
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Fremont CA
    many customers complain that they got the contact email filled out yet dont get notices. Cpanel suggestion: Fix it so that notices go to the contact email addy first (if not filled out) go to the main user acct, or both if its to hard to configure

    cPanel.net Support Ticket Number:
     
  13. jcn

    jcn Well-Known Member

    Joined:
    Sep 17, 2003
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    6
    Honestly, I don't quite understand this solution. Could you be more specific as to how you would set up the contact email?


    My solution was just to write my own script to monitor bandwidth that would email the root when the client has gone over quota. That way I can let them know that they've gone over and bill them, or just let them go if I'm feeling nice for the month.

    cPanel.net Support Ticket Number:
     
  14. Mindlash

    Mindlash Well-Known Member

    Joined:
    Jul 7, 2003
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    6
    How about just being able to limit how many times the notices are sent... I think I get them every 6 hours, and towards the end of the month, I have about 10 clients using 80% of their limit... so, it feels that ever 45 minutes I'm getting a notice of some sort.

    .:. Mindlash
     
  15. TogaDave

    TogaDave Well-Known Member

    Joined:
    Apr 13, 2003
    Messages:
    135
    Likes Received:
    0
    Trophy Points:
    16
    I'm having the same issue. I've submitted a trouble ticket, so I guess now it's wait and see.

    WHM 8.5.1 cPanel 8.5.3-S3
    RedHat 7.3 - WHM X v2.1.1

    cPanel.net Support Ticket Number: 35941
     
  16. noimad1

    noimad1 Well-Known Member

    Joined:
    Mar 27, 2003
    Messages:
    627
    Likes Received:
    0
    Trophy Points:
    16
    I am asuming there was never a roslution to this as I still having the same problem? However, my problem is only the server admin gets the emails...the user doesn't recieve anything..even if I have their main e-mail address set in the contact box.
     
  17. Snover

    Snover Active Member

    Joined:
    Sep 29, 2003
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    I second this. Seems to me it would be relatively simple to add to the sites database which have been sent the 80% exceeded message and then exclude them from being sent further emails.
     
  18. sup.nilson

    sup.nilson Registered

    Joined:
    Mar 21, 2006
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Adding the resseler mail.

    Can I make these bandwith messages go only to tha server admin email and the resseler email?
    I would be very useful, once each resseler can contact their own domains.
     
Loading...

Share This Page