Aerosmith

Well-Known Member
Feb 17, 2002
76
0
306
Earth
I want to know if thre is a way to set up my cpanel so that I can selectively enable a feature on some of my accounts that I get an email when they have exceeded their monthly bandwidth limit. I could really use this ablility and if you cant do it in the current version of cpanel I would like to see it added to a future release.

Anyone have feedback or comments on this?

^A^
 

jimcarter

Well-Known Member
Jun 30, 2002
152
0
166
UK
If you change the contact email address in WHM it will send emails to there when an account exceeds their bandwidth quota, and when they get upto 80% of their quota also,
Thanks
 

Aerosmith

Well-Known Member
Feb 17, 2002
76
0
306
Earth
That may well work however I am not sure that this is an acceptable alternative. The account holders in most case want the contact email to be theirs. Hopefully the CPanel guys will add this as a feature soon.
 

jmc67

Well-Known Member
Mar 10, 2002
105
0
316
I tried this by adding the contact email address in cpanel. The warning is sent to the main account email address and not the contact address. Can someone else test this out. It would also be nice if one of the cpanel developers clarify which email this warning is sent to.
 

Aerosmith

Well-Known Member
Feb 17, 2002
76
0
306
Earth
OF COURSE entering heir email address send mail to them, DUH! Thats why entering MY address is not an aceptable alternative to the issue at hand. That was rather obvious from the discusion so far! :D

Anyone know of a hack to add this feature?
 

jmc67

Well-Known Member
Mar 10, 2002
105
0
316
Duh... admins get the emails regardless. Users also get the email at their main email account and not the one on the contact list. Duh :cool:
 

Doctor

Well-Known Member
Apr 26, 2003
180
0
166
I tried this by adding the contact email address in cpanel. The warning is sent to the main account email address and not the contact address. Can someone else test this out. It would also be nice if one of the cpanel developers clarify which email this warning is sent to.



Yes, I have the same problem too. I get all the bandwidth exceeding notice despite my clients have their email addresses set to the CPanel's Contact E-mail. I believe this is a bug because it is supposed to send the notices to both admin and clients.

The funny thing is that I got so sick of the notices that I turned of the feature in the Tweak Settings BUT STILL I keep getting the notices.

Nick, should I wait for Santa to help me on this? Prompt advice appreciated - anyone?

cPanel.net Support Ticket Number:
 

sfield

Active Member
Sep 8, 2003
29
0
151
Any update on this? I changed the contact email in cpanel but the bandwidth limits emails are still going to [email protected] and not the new address. Is there a contact email file on the server which can be edited manually,?

cPanel.net Support Ticket Number:
 

AlaskanWolf

Well-Known Member
Aug 11, 2001
537
0
316
Fremont CA
many customers complain that they got the contact email filled out yet dont get notices. Cpanel suggestion: Fix it so that notices go to the contact email addy first (if not filled out) go to the main user acct, or both if its to hard to configure

cPanel.net Support Ticket Number:
 

jcn

Well-Known Member
Sep 17, 2003
56
0
156
Honestly, I don't quite understand this solution. Could you be more specific as to how you would set up the contact email?


My solution was just to write my own script to monitor bandwidth that would email the root when the client has gone over quota. That way I can let them know that they've gone over and bill them, or just let them go if I'm feeling nice for the month.

cPanel.net Support Ticket Number:
 

Mindlash

Well-Known Member
Jul 7, 2003
77
0
156
How about just being able to limit how many times the notices are sent... I think I get them every 6 hours, and towards the end of the month, I have about 10 clients using 80% of their limit... so, it feels that ever 45 minutes I'm getting a notice of some sort.

.:. Mindlash
 

TogaDave

Well-Known Member
Apr 13, 2003
135
0
166
Originally posted by jmc67
I tried this by adding the contact email address in cpanel. The warning is sent to the main account email address and not the contact address. Can someone else test this out.
I'm having the same issue. I've submitted a trouble ticket, so I guess now it's wait and see.

WHM 8.5.1 cPanel 8.5.3-S3
RedHat 7.3 - WHM X v2.1.1

cPanel.net Support Ticket Number: 35941
 

noimad1

Well-Known Member
Mar 27, 2003
629
0
166
I am asuming there was never a roslution to this as I still having the same problem? However, my problem is only the server admin gets the emails...the user doesn't recieve anything..even if I have their main e-mail address set in the contact box.
 

Snover

Active Member
Sep 29, 2003
30
0
156
Originally posted by Mindlash
How about just being able to limit how many times the notices are sent... I think I get them every 6 hours, and towards the end of the month, I have about 10 clients using 80% of their limit... so, it feels that ever 45 minutes I'm getting a notice of some sort.
I second this. Seems to me it would be relatively simple to add to the sites database which have been sent the 80% exceeded message and then exclude them from being sent further emails.
 

sup.nilson

Registered
Mar 21, 2006
2
0
151
Adding the resseler mail.

Can I make these bandwith messages go only to tha server admin email and the resseler email?
I would be very useful, once each resseler can contact their own domains.