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Bandwidth Exceeded -- No it's not!

Discussion in 'General Discussion' started by ee99ee, Apr 14, 2004.

  1. ee99ee

    ee99ee Well-Known Member

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    I just had a customer go over their bandwidth limit this morning. But looking through the logs, there is no way they could have used 1GB. Furthermore, the stats collected at the switch port for the server which they are on doesn't show more than 500MB being used by the server today. But according to the WHM stats, they've used more than 1GB. However, early this morning they weren't even above 100MB so the bandwidth would have to had been used between early this morning and now.

    What's going on? There is no way they could have used that much bandwidth in so little time...

    Is there a way to have WHM recalculate bandwidth usage?

    -ee99ee
     
  2. noc32

    noc32 Member

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    Same problem here. Can anyone explains this?
     
  3. internethosting

    internethosting Well-Known Member

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    I have had this happen in the past (been a few months)

    Last time, it was the 1st of the month. The bandwidth just reset.
    At 6am, I got a message that a client used 4GB of bandwidth, and was no suspended for going over-usage.

    We hosted this domain for over a year, and it never did more then 5MB a month. It was just a one page website.

    The total server usage for the month (in bandmin) was only like 500MB.??

    I know exactly what your going through.. Hopefully, someone can figure this out.

    Tim
     
    #3 internethosting, Apr 16, 2004
    Last edited: Apr 16, 2004
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